topic Re: 55" 755C Audio HDMI issues in Android TV

55" 755C Audio HDMI issues

CostasZ_GR — Thu, 09 Feb 2017 11:09:32 GMT

I have this strange problem. When the TV is off (standby) and i listen to Music from my media player (Mede8er) via my Marantz AV receiver, i get audio drop off every 10 or 15 minutes.

My connection is HDMI. IF i remove the HDMI out cable TO the TV, the problem is solved.

I have tried everything i could, disabling HDMI control, changing cables, no luck.

So 1000% it is the Sony TV playing games for some reason.

Any ideas how to solve this MAJOR problem ? Since i can't listen to music any more.

Thanks

Re: 55" 755C Audio HDMI issues

Anonymous — Thu, 09 Feb 2017 17:48:39 GMT

Hi there

Unfortunately this is still an unresolved issue. See:

https://community.sony.co.uk/t5/android-tv/android-tv-bugs-and-issues/m-p/2173825#M82

Also see this thread:

https://community.sony.co.uk/t5/android-tv/kd55x8509-hdmi-issue/td-p/2091665

In particular, this post (by Beefgrits):

https://community.sony.co.uk/t5/android-tv/kd55x8509-hdmi-issue/m-p/2287324#M15762

Please let me know if the work-around posted by Beefgrits works for you?

Cheers

Re: 55" 755C Audio HDMI issues

CostasZ_GR — Thu, 09 Feb 2017 17:56:48 GMT

@Anonymous

i don't find any settings like the one Beefgrits says. Maybe my model doesn't have that ....

Re: 55" 755C Audio HDMI issues

kinggo01 — Thu, 09 Feb 2017 19:10:45 GMT

try Network>network settings>home network setup>IP control> and put simple IP control to ON

Re: 55" 755C Audio HDMI issues

CostasZ_GR — Fri, 10 Feb 2017 06:26:54 GMT

Thanks guys, i found it !

So far it seems to work, i listened one hour yesterday without any problem.

Re: 55" 755C Audio HDMI issues

CostasZ_GR — Thu, 23 Feb 2017 20:32:42 GMT

After upgrading to Android 6.0.1 and after a factory reset (just for my own peace of mind), i'm sorry to say that the HDMI problem is NOT SOLVED.

It doesn't happen every 5-6 minutes but happened after 20+ minutes and then randomly.

Pitty since the update was really good in other areas. So i'm back to the "workaround" solution.