65X850C - Advice on possible issues?

Raichuu — Sat, 15 Apr 2017 21:25:13 GMT

Hi everyone,

Hoping to find out what my options are now that the TV is showing some issues.

I've been experiencing the following and wondering if anyone else had any fixes to suggest?

- Apps constantly crashing and error reporting pop-up appears. Various apps, some even background ones.

- Coloured lines appearing sporadically across screen. Various HDMI sources etc.

- Sometimes when watching Netflix or video within app, the top left quarter of the screen appears a different shade of colour compared to rest

I've tried a system restore - but issues still occur randomly.

Really appreciate any insight! Cheers.

Some images.

Re: 65X850C - Advice on possible issues?

Anonymous — Mon, 17 Apr 2017 18:02:15 GMT

Hi there

Interesting... Two posts about this issue in two days:

https://community.sony.co.uk/t5/android-tv/755c-55-quot-android-6-marshmallow/m-p/2319123

Going to advise the same as I did in the other thread:

A new firmware will be released this week. I can only advise you to wait until its released then update your TV and a factory reset after that. If it still occurs after the update, you might want to consider having your TV repaired.

Cheers

topic Re: 65X850C - Advice on possible issues? in Android TV

65X850C - Advice on possible issues?

Re: 65X850C - Advice on possible issues?