topic Re: Wont connect via LAN in Android TV

Wont connect via LAN

meekman1 — Wed, 06 Dec 2017 10:02:27 GMT

Doesnt connect when I choose Lan line. Only connects with WIFI?

Waht can I do?

Re: Wont connect via LAN

jumpsuit — Wed, 06 Dec 2017 11:34:11 GMT

Hi @meekman1 and welcome to the Commmunity

Which model TV do you have?

Other members that have had connection troubles have either performed

factory resets and or have rebooted their routers which has solved the problem.

It's probably worth you trying these options first.

Hope this helps.

Re: Wont connect via LAN

meekman1 — Thu, 14 Dec 2017 14:15:10 GMT

I have a SONY KD65XE8596. I have re booted the tv 3 times but didnt work.

Im with sky tv and broadband fibre. the last tv connected no problem and this was just a case of taking one tv down and replacing. It connects using the wifi OK.

Re: Wont connect via LAN

jumpsuit — Thu, 14 Dec 2017 15:19:32 GMT

Hi again @meekman1

I think the best advice is to give Support a ring on +44 (0) 2073652810

At least you can tell them you have tried TV resets (and I assume the router too) to no avail, which may speed up the help

process a bit.

Cheers