topic Re: Unable to turn on tv in Android TV

Unable to turn on tv

jlhall1000 — Fri, 31 Jul 2020 15:01:59 GMT

I have the Sony KD-49X8309C that over the last few days has been crashing and rebooting

Now today it wont turn on at all. If i plug a usb charger in to the usb socket it works so theres power to the tv

Mshaikh8 — Fri, 31 Jul 2020 16:02:16 GMT

Same issue here. Not sure what to do

aileenomahony — Wed, 12 Aug 2020 17:18:23 GMT

Did you get this issue resolved?

Mine froze in the middle of operation and is now stuck in an endless reboot regime and I cannot restart it. I have tried updating the firmware by USB 3 times per Sony's procedure which has not worked: https://services.sony.co.uk/supportmvc/en/content/triage/pos/perform-firmware-update-android/5-1-6/1?SI=swdi2j5jvodcdhqonphesl0u#usb?SI=swdi2j5jvodcdhqonphesl0u

EUSupport_EN — Thu, 13 Aug 2020 17:02:56 GMT

Hi aileenomahony

I read somewhere that you need to try the manual factory reset up to five times for it to work. Have you tried that?

aileenomahony — Thu, 13 Aug 2020 14:52:11 GMT

Thanks. Yes I did try that and it didn’t work.

Sony have scheduled a repair.