topic Re: KD49X8305C firmware update issue in Android TV

KD49X8305C firmware update issue

Arcadilius — Sat, 31 Oct 2020 21:00:04 GMT

Hi,

I've tried both, OTA and via USB stick. First one fails with timeout message second stops and reboots always at 54%. I've tried to do the update after factory reset as well. What else I can try to get this done?

Betreff: KD49X8305C firmware update issue

Peter_S. — Sun, 01 Nov 2020 09:55:24 GMT

Hi Arcadilius,

The downloaded version should work without any flaws if you follow the instructions on this page:
https://www.sony.co.uk/electronics/support/lcd-tvs-android-x83xxc-series/kd-49x8305c/downloads/00016209

Maybe the download of the file was interrupted or ended too soon.

Please try to download again.

Cheers

Peter

Re: KD49X8305C firmware update issue

Arcadilius — Tue, 03 Nov 2020 14:32:29 GMT

Hi mate,

Thanks for the tip, I've tried that - same result, stops exactly at the same point. Weird.

Cheers

Re: KD49X8305C firmware update issue

LightFoot — Tue, 03 Nov 2020 15:14:13 GMT

Hi @Arcadilius Just checking that you are using a quality USB stick, and not something bought from eBay that fool’s a computer that it is larger than it actually is.

Re: KD49X8305C firmware update issue

Arcadilius — Fri, 13 Nov 2020 04:40:21 GMT

Hi,

I do apologise for late reply. Yes, I've tried already 4 different medias (including hard drive) as source for the upgrade, different formats and what not. Every time process stopped at 54% and TV just crashed and rebooted. I've tried all the Voodoo stuff found in the dark abyss of the internet... no luck.

Re: KD49X8305C firmware update issue

rooobb — Fri, 13 Nov 2020 08:13:02 GMT

Have you tried resetting to factory setting the tv BEFORE trying to update it?

Re: KD49X8305C firmware update issue

Arcadilius — Fri, 13 Nov 2020 08:19:22 GMT

Of course mate - the one from system menu. I did tried also FORCED FACTORY RESET with buttons and power cord play, however this one is not working, at least steps in online instruction with 4 button model does not trigger factory reset. TV boots as normal.

Re: KD49X8305C firmware update issue

Win_88 — Tue, 17 Nov 2020 12:47:33 GMT

Hi @Arcadilius

Apart from the issue with the update, is the TV playing up in any way?

I believe the update issue itself requires inspection as a Service centre. But if it's the only issue you're facing, it may not be worth it, especially if the TV is out of warranty.

Win_88