topic Re: SONY KD-55AG9 4K Ultra HD OLED SMART TV, ANDROID TV, 55.0 in Android TV

SONY KD-55AG9 4K Ultra HD OLED SMART TV, ANDROID TV, 55.0

Naydenov82 — Sat, 09 Jan 2021 06:54:04 GMT

I am totally disappointed with this brand.

I bought it on November 21 , 2020 SONY KD-55AG9 . On January 6, 2021, horizontal lines appeared on the entire screen of the TV. The TV broke down in the second month. And this is a TV from Sony master series. But this is not the biggest problem. After I took it to the authorized repair shop, I was told that I had to wait a month for it to be repaired. They did not want to replace it with a new one. What a rotten policy you have. I gave $ 2,600 to watch a refurbished TV. You will fix it to work until the end of the warranty and then I have to throw it away. Who will compensate me for the lack of TV for a whole month?

I wouldn't buy anything more from SONY.

Re: SONY KD-55AG9 4K Ultra HD OLED SMART TV, ANDROID TV, 55.0

Pascale_F — Sat, 09 Jan 2021 12:19:10 GMT

Hi Naydenov82,

You mention paying in dollars - in which country did you buy your KD-55AG9?

Cheers,

Pascale

Re: SONY KD-55AG9 4K Ultra HD OLED SMART TV, ANDROID TV, 55.0

Naydenov82 — Sat, 09 Jan 2021 12:23:23 GMT

Bulgaria. The price is BGN 4,000 (about $ 2,600) . I wrote it in dollars, because not everyone knows how much BGN 4,000 is.

https://www.technopolis.bg/bg/Televizori/Televizor-SONY-KD-55AG9-4K-Ultra-HD-OLED/p/13731

Re: SONY KD-55AG9 4K Ultra HD OLED SMART TV, ANDROID TV, 55.0

Pascale_F — Sat, 09 Jan 2021 12:30:40 GMT

Hi Naydenov82,

It's best to contact Sony Support in Bulgaria about this.

Cheers,

Pascale

Re: SONY KD-55AG9 4K Ultra HD OLED SMART TV, ANDROID TV, 55.0

Naydenov82 — Sat, 09 Jan 2021 12:48:01 GMT

I tried to contact them several times, but the system does not work. Even that doesn't work.