topic Re: KD-49XG9005 Turn on and reboots in Android TV

KD-49XG9005 Turn on and reboots

tifusse — Tue, 02 Mar 2021 09:48:23 GMT

My tv above has recently started rebooting when I first turn on the tv. It was since the last update. So I turn on - picture from Sky tv appears but no sound - then it just goes blank and the android reboot screen comes up. It then restarts and sky comes back on. I have tried soft reset/reboot. Can you force re-install the software? Or another option?

Re: KD-49XG9005 Turn on and reboots

Win_88 — Tue, 02 Mar 2021 15:47:15 GMT

I'm not sure which version you're running but make sure you got the latest one which is v6.7140: https://www.sony.co.uk/electronics/support/lcd-tvs-android-xg90xx_x90xxg-series/kd-49xg9005/downloads/00017085

Re: KD-49XG9005 Turn on and reboots

tifusse — Tue, 02 Mar 2021 18:03:54 GMT

6.7140.0358EUA?

Updated around 2 weeks ago

Re: KD-49XG9005 Turn on and reboots

spotkick — Tue, 02 Mar 2021 18:33:12 GMT

I have the exact same issue with my KD-65AG8 after firmware was updated to v7140.0358EUA.

Have you managed to resolve or reset the firmware?

Re: KD-49XG9005 Turn on and reboots

tifusse — Tue, 02 Mar 2021 19:33:02 GMT

I haven’t done anything yet. I would follow this thread to see what members say. Great TVs - let down by this bootable software for me. Doesn’t give me confidence. 😬

Re: KD-49XG9005 Turn on and reboots

Win_88 — Wed, 03 Mar 2021 17:03:04 GMT

try the following sequence:

Disconnect any external devices

Next, disable BRAVIA Sync. Press the HOME button on the remote control and select [Settings] > [External Inputs] > [BRAVIA Sync settings] > [BRAVIA Sync control] > toggle the switch [OFF]

Then, disable Remote start. Press the HOME button on the remote control and select [Settings] > [Network] > [Remote start] > toggle the switch [OFF]
Clear the cache of the TV by going to [Settings] > [Storage and reset] > [Internal storage] > [cache] > [Clear]

Finally, perform a soft reset by pressing and holding the power button on the remote control

Re: KD-49XG9005 Turn on and reboots

tifusse — Sat, 06 Mar 2021 13:39:47 GMT

Ok I have done this and will see how it goes and return with my findings.
Do I always leave Bravia sync off now?