topic Xperia L turned off after 15.3.A.0.26 update and won't turn on since in L Series

Xperia L turned off after 15.3.A.0.26 update and won't turn on since

polkajat — Wed, 30 Oct 2013 23:07:53 GMT

Hello.

I own a five month old Xperia L and after hearing about the 15.3.A.0.26 update, I connected it via Sony PC Companion. Everything was going smoothly then after the update finished installing onto the PC, the phone was promted to shut down (I was using it while it happened). I thought it was normal at first, but it didn't turn on automatically (which I assumed it would). I turned it on, and saw the Sony logo, but then nothing appeared after that, only a blank screen. It has been like this for about half a day now and it doesn't respond when I tried to charge it. I tried other advices online, like how to restart a phone via the volume down button as well as removing the battery and putting it back again, but the same thing happened; only the Sony logo then a blank screen.

Please help and many thank you's in advance.

Re: Xperia L turned off after 15.3.A.0.26 update and won't turn on since

Uliwooly — Thu, 31 Oct 2013 00:51:18 GMT

Repair the phone with SUS

Update Service (SUS)

Re: Xperia L turned off after 15.3.A.0.26 update and won't turn on since

polkajat — Thu, 31 Oct 2013 08:50:21 GMT

Hello.

I have followed your advice together with the instructions of the update and my phone now works perfectly.

A million thank you's.

Re: Xperia L turned off after 15.3.A.0.26 update and won't turn on since

bmw1237 — Thu, 31 Oct 2013 10:39:26 GMT

hello i got the same problem

but it keep reastarting and i cant repair phone using the sus cause it says it is updated so i cant repair it

and pc companion got problem too it says it have no server connection so please help me ASAP

my email is bmw1237@centrum.sk

Re: Xperia L turned off after 15.3.A.0.26 update and won't turn on since

Uliwooly — Thu, 31 Oct 2013 15:18:53 GMT

@bmw1237 Run SUS at the bottom right it should say Install

Re: Xperia L turned off after 15.3.A.0.26 update and won't turn on since

SVN1971 — Fri, 01 Nov 2013 06:17:44 GMT

It works!!!

Re: Xperia L turned off after 15.3.A.0.26 update and won't turn on since

Uliwooly — Fri, 01 Nov 2013 16:16:08 GMT

I'm glad its working now

Re: Xperia L turned off after 15.3.A.0.26 update and won't turn on since

milindukasun — Tue, 05 Nov 2013 16:13:51 GMT

You mean sony pc companion or else...

Re: Xperia L turned off after 15.3.A.0.26 update and won't turn on since

deshandb — Mon, 11 Nov 2013 16:24:31 GMT

I have the same problem... wat is sus??

Re: Xperia L turned off after 15.3.A.0.26 update and won't turn on since

Uliwooly — Thu, 21 Nov 2013 17:09:03 GMT

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Xperia L turned off after 15.3.A.0.26 update and won't turn on since

Aid-Liverpool — Fri, 27 Dec 2013 15:35:22 GMT

This latest update is a complete joke. I had a phone that worked prior to this new updat. it has left me with a phone i can no longer use. I have owned a couple of HTC phones and done updates and had no problems at all;. Come on Sony, please sort this mess out. U have sent an update out that is damaging the Sonly L phone. Not impressed with SONY MOBILES AT ALL!!!!!! Thxs