topic Re: Phone turns off by itself in L Series

Phone turns off by itself

Betty78 — Sun, 13 Oct 2013 00:24:59 GMT

Why does the xperia l shut down by itself and the battery is always dead????? Please help????

Topic edited by Rickard

Re: Xperia L

Uliwooly — Sun, 13 Oct 2013 00:32:16 GMT

You have to be more specific

Re: Xperia L

Betty78 — Sun, 13 Oct 2013 00:36:14 GMT

OK the battery gets to 90% and then the phone shuts off, You have to manually switch it back on and wait for it to start up. The phone is only used for calls and texts, no internet usage at all!!! It has to be charged 3 times a day, is this a software, hardware issue or is the phone broke?

Re: Xperia L

Uliwooly — Sun, 13 Oct 2013 00:42:02 GMT

Repair the phone with SUS if that doesn't work, take it back

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Re: Xperia L

Betty78 — Sun, 13 Oct 2013 00:44:00 GMT

Will try that, thanks I will let you know if it works!!!!

Re: Xperia L

vish1987 — Fri, 18 Oct 2013 07:06:02 GMT

Hi,

I have recently bought experia L, but really not satisfied with it coz the major problem is that it gets turned off continuously and also the camera resolution is not that good as compared to other sony phones.

Please help me ASAP coz really got frustrated with it coz my work gets stopped due no calls.

I m a prenouned customer of Sony and always trust on its any product. But there is something wrong with my phone.

Please help me for this problem,

Thanks/Regards

Vishal Pisote.

Mumabai- India

vishalpisote@gmail.com

+91-9821515519

Re: Phone turns off by itself

Betty78 — Fri, 18 Oct 2013 14:41:08 GMT

Go to the SUS And repair. It's works

Re: Phone turns off by itself

NikTh — Sat, 19 Oct 2013 00:12:17 GMT

I have the same problem. I think.

My problem is very weird.

Phone turns off by itself as the title says, but at random intervals. It did this three times until now. I have the phone for almost 10 days. I did a "Reset Factory settings" but this didn't fix the problem.

Now I did a SUS re-flashing an I will keep watching it. I think it is recommended during the "monitoring" of the phone for similar fault behavior to keep it "clean" from any applications. I will not install anything.

I hope SUS fixed the problem, because I really don't want to involve in "warranty situation".

Regards

NikTh

P.S: Of course I will update. I think one week of observation is enough.

Re: Phone turns off by itself

NikTh — Mon, 21 Oct 2013 14:43:26 GMT

SUS didn't help to solve the problem. Unfortunately. I re-flashed twice with SUS, but no.

Now I'm trying something else that Sony Service told me, when I communicated today with them. Of course I will update soon.

One week of observation I think is enough.

Regards

NikTh

Re: Phone turns off by itself

NikTh — Wed, 23 Oct 2013 20:16:34 GMT

OK. It seems that things going extemely well (related to this secific problem-behavior). But I want to observe it a few days more.

Now, the explanation could be:

Old SIM card - Incompatible !

Probably the Xperia L is incompatible with old SIM cards. I can say that because:

1) Sony Service guy told me (from phone) to test the phone with a newer SIM (and I already testing it for 4-5 days now and it seems good)

2) I discovered a hidden menu (phone call) and from there with the NEW SIM I can reproduce the same behavior. Which behavior ? The phone closes and it won't be open again, it opens only if I remove and reinsert the battery. That was exactly the same behavior with the OLD SIM.

How I reproduced it with NEW SIM ?

From hidden menu ( *#*#4636#*#*) I went on mobile information (first) then I saw WCDMA preferred as default in network type. I tried to change in GSM only, and the phone went down. Until I removed and reinserted the battery I couldn't turn it on again.

So, I can think that with the OLD SIM, something like this happened at random intervals without my intervention of course.

I wish and I hope that this was the actual problem and now (with the NEW SIM) get resolved. But as I said first, I want to observe it a few days more.

Regards

NikTh

Re: Phone turns off by itself

flyingpig — Thu, 24 Oct 2013 09:03:13 GMT

I have the same problem with my Xperia L.

The phone goes dead .

Sometimes 6-10 times a day, sometimes it stays ok for a week.

I tried everything but it don't work at all.

It seems a problem with most of the Xperia's .

I have a Xperia E and this one has no problems at all.

I hope Sony will find a solution.

It is my first Sony smartphone, but , if they don't find a sloution, it will be my last Sony

Re: Phone turns off by itself

NikTh — Sat, 26 Oct 2013 01:00:39 GMT

It seems that the problem gone. :smileysmileythumbsup:

But I'm posting here once again to draw attention if anyone has the same problem with me (Old SIM - incompatible).

When installing the new SIM card, you MUST run once again the PC Companion - Repair. If you don't, then the chances of the problem to remain are many !

Re: Phone turns off by itself

lufthan — Fri, 04 Apr 2014 08:21:14 GMT

so whats the catch? what is the steps in making the solution pls help

Re: Phone turns off by itself

_alexdon_ — Fri, 04 Apr 2014 14:05:51 GMT

You might want to get a new SIM.

Re: Phone turns off by itself

tariqahmed10 — Thu, 17 Apr 2014 12:09:40 GMT

it is confirmed from my practical experience that old sim makes the problem. buy a new sim card which have 3g functionality. and the battery problem can be fixed by rooting the device and intalling " supersu" and then intalling " battery calibration software". good luck folks!!

Re: Phone turns off by itself

Some_Guy69 — Thu, 24 Jul 2014 21:11:49 GMT

dude! Guys i found a solution for phone shuting down. The original thread: http://forum.xda-developers.com/showthread.php?t=2449242 . Ive done this myself and it works so good luck.

This may also come in handy : http://forum.xda-developers.com/showthread.php?t=1849170. And also the ultimate page for searching somehing : http://forum.xda-developers.com/xperia-t-v.

Re: Phone turns off by itself

rossyb — Wed, 01 Jul 2015 13:02:44 GMT

hi i have a similar problem my phone keeps switching off and on automatically and wont recognise any sim card

Re: Phone turns off by itself

stephenwebb — Wed, 12 Aug 2015 22:47:33 GMT

My phone does the same freezes and switches it self off

Re: Phone turns off by itself

889299 — Wed, 01 Mar 2017 11:07:31 GMT

sony ericsson phone automatically switch off when internet connection on and i will try safe mode but its not use plz tell me what i will do