topic Re: Sony Xperia L turned off while open chrome browser in L Series

Sony Xperia L turned off while open chrome browser

ArchanaPrabu — Wed, 12 Mar 2014 08:03:38 GMT

I recently bought Sony Xperia L Model number(C2104),its get turned off when i trying to use the google chrome browser and its again automatically turned on.I really donno why its happening.

Re: Sony Xperia L turned off while open chrome browser

Thommo — Wed, 12 Mar 2014 09:53:04 GMT

Open Settings - Apps then swipe to all and look for Chrome - Open and tap uninstall updates then clear cache reboot and try again

Re: Sony Xperia L turned off while open chrome browser

ArchanaPrabu — Wed, 12 Mar 2014 09:57:14 GMT

I tried that.But no use.Again its switching off whenever i open Chrome browser.

Re: Sony Xperia L turned off while open chrome browser

Alexander1 — Wed, 12 Mar 2014 10:22:20 GMT

That sounds quite strange.

I would suggest that you try to boot your phone into safe mode to see if the problem may be related to any 3rd party app that you have installed in your phone:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Re: Sony Xperia L turned off while open chrome browser

ArchanaPrabu — Wed, 12 Mar 2014 11:27:47 GMT

I just booted my phone in safe mode and none of the 3rd party apps are displaying.Then how can I track the problem related to any 3rd party app or not?Am really confused !!

Re: Sony Xperia L turned off while open chrome browser

_alexdon_ — Wed, 12 Mar 2014 11:55:37 GMT

If you do not experience any restart,it should be fine.But chrome does not boot in safe mode,right?

Re: Sony Xperia L turned off while open chrome browser

ArchanaPrabu — Wed, 12 Mar 2014 13:06:47 GMT

If i try to use chrome in safe mode also my mobile gets turned off.So there is NO solution for this rather i should go and check out any Sony service center.

Re: Sony Xperia L turned off while open chrome browser

_alexdon_ — Wed, 12 Mar 2014 13:08:02 GMT

Yes,it would be wise.

http://www.sonymobile.com/global-en/support/contact-us/

Re: Sony Xperia L turned off while open chrome browser

Alexander1 — Thu, 13 Mar 2014 15:56:51 GMT

Before turning the phone into service you could try to reinstall/repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phone/tablet software > Press the blue link that says "Repair phone/tablet".

Before repairing the software in your device you may want to backup your information first. Check out this topic for more information on how to:
http://talk.sonymobile.com/t5/FAQ/Backup-amp-Transfer/m-p/407253#U407253

Re: Sony Xperia L turned off while open chrome browser

Raninto — Fri, 14 Mar 2014 19:24:53 GMT

Just clear the cache of chrome then open the Google chrome and go to the setting then go into content setting then disable that (Google app access your location)

I m also suffered from this problem. When I allow any other site that want to access my location. Then this problem. Is occurred

just try it. It will be work......!!!

Re: Sony Xperia L turned off while open chrome browser

ssuryar — Fri, 04 Dec 2015 03:17:27 GMT

Hi,

Chrome restarts mobile due its latest updates which enables each click of a link and mobile goes to restart.

Open Settings --> Apps --> Chrome -- > Unistall Updates -->OK

Now in Play Store

Open Menu (Left corner) --> Settings --> Auto update apps --> Do not auto-update apps -> Select

This will do the trick

Re: Sony Xperia L turned off while open chrome browser

LeoMartinsF — Mon, 10 Jul 2017 23:06:10 GMT

Thanks! I had the same problem and that solved it.

@ssuryar wrote:
Hi,
Chrome restarts mobile due its latest updates which enables each click of a link and mobile goes to restart.
Open Settings --> Apps --> Chrome -- > Unistall Updates -->OK
Now in Play Store
Open Menu (Left corner) --> Settings --> Auto update apps --> Do not auto-update apps -> Select
This will do the trick