topic Re: My Xperia L keeps restarting in L Series

Xperia L keeps restarting [SOLVED DON'T REPLY!]

markkie95 — Thu, 27 Feb 2014 10:51:27 GMT

So hi!

Since Saturday I have the Sony Xperia L, but since Wednesday it has restarted allot

It mainly happpens when i'm on my SIM-network (T-Mobile Netherlands).

I allready emtied the cache of all my apps, deleted Chrome and installed Firefox, and updated to the latest A.1.14

Again it mainly happends when i'm on my SIM-Network, on WiFi it has not happened yet.

I have a MICROSIM in a converter to SIM.

I asked T-Mobile for a normal one, but it cost me 20 euro, so instead I want to be sure it's realy not something else.

Please help me!

- Mark

Re: My Xperia L keeps restarting

manjuboyz — Thu, 27 Feb 2014 10:59:29 GMT

if you have any extra sim card then , try using different sim card to it and see it does same thing, if it is doing same then problem might be with the phone , if not problem with the sim

let us know

Manjuboyz

NOTE:

Rate me(Kudos) If you are happy with my Resolution, Thanks

Re: My Xperia L keeps restarting

markkie95 — Thu, 27 Feb 2014 11:31:42 GMT

hi,

tnxs, I tried a big sim of a friend of mine, it did not restarted for over an hour. I deleted the settings for mms and Internet from t-mobile and renewed them.
I'm going to see what happens in the next 24 hour, I keep you updated.

Re: My Xperia L keeps restarting

markkie95 — Sat, 01 Mar 2014 17:11:13 GMT

hi,

so I fixed it an otherway.
Yesterday I found out that "My Xperia" was turned on, but I turned my gps off! so it kept seeking for gps signal witch was turned of!
so since I turned gps on again it has not restarted for 20 hours now!

so if it happens to you: turn on the gps

tnxs all!

Re: My Xperia L keeps restarting

manjuboyz — Mon, 03 Mar 2014 06:31:30 GMT

Hi markkie95

>good that it worked for you

Manjuboyz

NOTE:
Rate me(Kudos) If you are happy with my Resolution, Thanks

Re: My Xperia L keeps restarting

roobin — Mon, 03 Mar 2014 22:20:43 GMT

Mine does the same thing, it restarts itself about 8 times a day.Never did this before the update.

My L keeps restarting

markkie95 — Wed, 05 Mar 2014 08:44:09 GMT

Sorry to annoy you again but my problem has not been solved.

In my topic last week (http://talk.sonymobile.com/t5/Xperia-L/My-Xperia-L-keeps-restarting/m-p/578699?sl=y&sso_no_log=y), that solution did not work after all.

I deleted the AccuWeather app and widget, I deleted 3G Watchdog but still when i'm on my T-Mobile Network it restarts every 30 minutes, starts to get really anoying now

Note: I'm still using the MicroSIM to SIM converter, but someone told me it has nothing to do with my problem...

Note2: I have Android 4.2.2, with 15.3.A.1.14

Note3: I only have this problem when i'm on my T-Mobile Network, it does NOT happen when i'm on WiFi

I also want to give you a list of installed apps, maybe this helps:

Flashlight, Smart Voice Recorder, Firefox, Sports Tracker, WordPress, Tumblr, LinkedIn, Grindr, Messenger (Facebook), Instagram, WhatsApp and Twitter

HELP?!

- Mark

Re: My L keeps restarting

Alexander1 — Wed, 05 Mar 2014 09:40:45 GMT

Hi,

I would suggest that you try to boot your phone into safe mode to see if the behavior may be related to any 3rd party app that you have installed in your phone:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

If you experience the same behavior in safe mode I suggest that you try with another SIM card in your phone.

Re: My Xperia L keeps restarting

markkie95 — Wed, 05 Mar 2014 11:10:33 GMT

in safe mode it doesn't give any problems... So I guess it's not the SIM...

Re: My Xperia L keeps restarting

markkie95 — Wed, 05 Mar 2014 11:23:28 GMT

but the big question next to how to fix this is; why does it only happen on 3G, and not on WiFi

Re: My Xperia L keeps restarting

markkie95 — Wed, 05 Mar 2014 14:18:37 GMT

Since I got out of Safe Mode it did not restart (it has been 3 hours now), i'll keep you updated!

Re: My Xperia L keeps restarting

Alexander1 — Wed, 05 Mar 2014 15:22:51 GMT

Keep us updated.

If the behavior comes back it seems like there is some 3rd party application acting app when you are connected to the 3G network.

Re: My Xperia L keeps restarting

markkie95 — Wed, 05 Mar 2014 15:28:00 GMT

It restarted now after 3 hours of not restarting.

But now it also asked for a PIN-Code what it didnt at the other 20 restarts this week /:

What now? What can I do now?

Re: My Xperia L keeps restarting

markkie95 — Wed, 05 Mar 2014 15:48:29 GMT

What if I Factory-reset it, re-install all my apps and DONT update it to A.1.14? Maybe the update is the problem? Shall I try it tomorow?

Re: My Xperia L keeps restarting

Alexander1 — Wed, 05 Mar 2014 17:01:29 GMT

When factory reset, the software will not be downgraded.

You can try to factory reset and wait a day or two before starting installing apps on your phone.

If this still occurs when no apps are installed I suggest that you try with another SIM card in your phone.

Re: My Xperia L keeps restarting

markkie95 — Wed, 05 Mar 2014 18:53:48 GMT

Okay so I reset my phone and right 3 minutes afterwards it restarts, after that 5 minutes later, 10 minutes and then a minute later. It got worse. So I ordered a normal SIM from T-Mobile, I hope the problem will be fixed by that! I'll get it here within 2 work-days so I'll tell you when I have it

Re: My Xperia L keeps restarting

Alexander1 — Thu, 06 Mar 2014 13:36:32 GMT

OK. Hopefully it will work with your new SIM. Keep us updated!

Re: My Xperia L keeps restarting

markkie95 — Fri, 07 Mar 2014 15:06:26 GMT

I just got my new SIM in, now waiting untill nothing happends haha

Re: My Xperia L keeps restarting

markkie95 — Fri, 07 Mar 2014 15:53:42 GMT

Okay... Problem not solved. I contacted the company I bought my phone because in fact it's a DOA within the 14 days. (In the Netherlands you can return your phone if it's DOA and you ordered online within 14 days)
If everything is okay i'll get a new one next week. I want to keep this post open so I can update you guys if I have a new one!

Tnxs allot for the replies!

Re: My Xperia L keeps restarting

markkie95 — Fri, 28 Mar 2014 15:57:01 GMT

UPDATE!

Phone is back from the Repair Centre. The retailer didn't wanted to swab the phone for a new one because there were some little scratches on the front... However, it's coming in tomorrow, so at Sunday you'll get the final update of this. I hope it is solved