topic Re: Same update. in M Series

Same update.

monstrousnight — Mon, 20 Jan 2014 16:33:29 GMT

I got this notification telling me to update my phone but it's an update I had previously done. It's 15.1.C.2.8 which I updated to about a month ago however it is still telling me to update.

Re: Same update.

_alexdon_ — Mon, 20 Jan 2014 16:35:37 GMT

If you already have the update,you should not update to it anymore.It might make more bad things than good.

Re: Same update.

monstrousnight — Mon, 20 Jan 2014 16:49:11 GMT

But it is still showing up on my notification bar and is extremely annoying.

Re: Same update.

_alexdon_ — Mon, 20 Jan 2014 16:53:02 GMT

You could go to update centre and remove the update.

Re: Same update.

monstrousnight — Mon, 20 Jan 2014 18:47:24 GMT

Yes, but is there any reason why this is happening.

Re: Same update.

_alexdon_ — Mon, 20 Jan 2014 18:50:52 GMT

No known reason,probably the update was on your update center and when you connected to wifi,you got the notification.Or it could just be a bug,you could go ahead and update...

Re: Same update.

monstrousnight — Mon, 20 Jan 2014 20:35:07 GMT

Well, last time I updated it was over Wi-Fi but now it is asking for me to do it on my computer. Could that be why?

Re: Same update.

_alexdon_ — Mon, 20 Jan 2014 20:37:53 GMT

Yes,I thought it was otherwise,but it does not matter.Probably just telling you the update is available via pc companion.

Re: Same update.

ThePedro1874 — Thu, 23 Jan 2014 21:51:10 GMT

Yes, same here. Keep getting notification msgs and pc companion keeps telling me I have an update but it is impossible to connect and same with sus. Loaded by wifi no probs and both pc companion and sus were impossible to load before that too. I must have wasted hours trying to downoad these software updates by pc and it never works :smileyshame_on_you::smileyconfused::smileyangry:

Re: Same update.

_alexdon_ — Thu, 23 Jan 2014 21:52:56 GMT

But you already have the update,right?

Re: Same update.

ThePedro1874 — Fri, 24 Jan 2014 07:05:18 GMT

Looking in settings/about phone/build number it says 15.1.C.2.8

If I tap software update on the same page it says 15.1.C.2.8 computer required - is this the software update version?

If not where can I check what software version is the latest installed on my phone?

Re: Same update.

ThePedro1874 — Fri, 24 Jan 2014 07:24:37 GMT

I found this on another thread and it was not answered by any sony staff. This looks as though I finally managed to upload 15.1.C.1.17 by wifi after I wrote this but I know I was never able to with pc companion or sus.

November - last edited November

My new Xperia M does not charge when switched off and plugged into the mains. No lights show, no matter how long I left it connected and when switched on the charge had not increased at all. It charges fine when switched on to either mains power or connected to a computer.

I must have wasted hours trying to get the phone updated "to the latest android software". I received a msg the day after I purchased this new phone, telling me that an update was available (15.1.C.1.17) and that "computer required". I have uninstalled and re-installed PC companion which tells me that an update (15.1.C.1.17) is available. It gets up to step 2 ok and I see the software being downloaded to the PC but when the next page comes to "checking the phone/tablet" I see the phone gets switched off. After about 3 minutes another page comes up with 5 steps on it. To "prepare the phone for the update" I follow all the commands up to "pressing and holding the volume down key while plugging the usb cable into the phone and then click back but it then goes back to "checking the phone/tablet" and I notice that the phone is still switched off" and after 3 minutes it just returns to the follow the steps page.

What is supposed to happen after you switch off the phone and then plug the usb cable into the phone while holding the volume down button in? I have left it for many minutes and absolutely nothing has happened.

I have had a sony Xperia mini smartphone for a couple of years before this phone so am very familiar with PC companion and the android phone system.

Re: Same update.

_alexdon_ — Fri, 24 Jan 2014 08:06:45 GMT

With sony update service,after you are prompted to connect with vol down pressed,it should recognise the phone and start updating/repairing the device.

Re: Same update.

ThePedro1874 — Fri, 24 Jan 2014 10:56:09 GMT

Yes I did that but it refused to connect on sus and the update service on pc companion as I said above

Re: Same update.

_alexdon_ — Fri, 24 Jan 2014 10:57:45 GMT

http://talk.sonymobile.com/t5/FAQ/USB-connection-problems/m-p/348074#U348074

Re: Same update.

monstrousnight — Thu, 27 Mar 2014 21:30:45 GMT

Xperia m
The new 4.3 jelly bean update became available yesterday but the update centre app on my phone is not refreshing so I cannot update my phone.

Re: Same update.

_alexdon_ — Thu, 27 Mar 2014 21:32:34 GMT

Check with:

PC companion - http://www.sonymobile.com/gb/tools/pc-companion/

Sony update service - http://www.sonymobile.com/gb/tools/update-service/

Re: Same update.

monstrousnight — Fri, 28 Mar 2014 07:03:00 GMT

Is there any way to make the update centre refresh?

Re: Same update.

_alexdon_ — Fri, 28 Mar 2014 12:05:57 GMT

Why are you searching with the update centre and not with the apps that I provided the links?

Re: Same update.

monstrousnight — Fri, 28 Mar 2014 15:33:01 GMT

I want to know why this problem has occurred and how to solve it.