topic Headphone jack issue. in M Series

Headphone jack issue.

Headphonejack — Sun, 23 Apr 2017 22:44:31 GMT

My earphones was working fine on my xperia M4 Aqua till today when I tried to use my earphones it worked with only one ear. I tried these earphones with my laptop and both ears worked. I also tried other earphones and had the same issue. I looked inside the headphone jack with a flash light and didn't find anything strange like dust. If it needs replacement please tell me where to go, how much will it take or how much will it cost. Note, My device is still in the warranty period.

Re: Headphone jack issue.

Lord_viridis — Mon, 24 Apr 2017 07:38:21 GMT

The only place to go would be you Local support who will evaluate and fix the device if needed, good luck.

Re: Headphone jack issue.

Emil — Tue, 25 Apr 2017 14:49:02 GMT

Hi @Headphonejack,

I'm sorry to hear this.

This sound to be related to the hardware in your device. As @Viridis already suggested, I recommend that you get in contact with your Local support for assistance with having your device sent in to an authorized service center for repair.

Let me know how it works out!

Re: Headphone jack issue.

Headphonejack — Wed, 03 May 2017 16:59:23 GMT

Now there is something. when I put the earphone in the jack now none of them works but when I force the headphone in the jack it works as I am pressing when i stop pressing it doesn't recognize it. And I would like to know whether the device will remain water resistant after the repair.

My phone M4 aqua dont detect the headphones

Elpapiciego1 — Mon, 15 May 2017 00:45:00 GMT

My xperia m4 aqua phone is failing the input of the headphones that I do to solve it?

Re: Headphone jack issue.

AlexandreSilva0 — Sat, 20 May 2017 16:42:14 GMT

It's not a hardwere problem.
I've the same issue, using an app called SoundAbout I can make the headphones work.

It's a software issue, and you guys on Sony are turning a blind eye on it!

Cheers.

Re: Headphone jack issue.

AlexandreSilva0 — Sat, 20 May 2017 16:43:54 GMT

Install SoundAbout, it will sort it... but you need to turn it on and off 😕

Re: Headphone jack issue.

quHeadphon — Sat, 01 Jun 2019 12:58:27 GMT

Thanx man just what i needed.