topic After upgarde to Android 6 in M Series

After upgarde to Android 6

komir — Sun, 18 Aug 2019 17:00:10 GMT

Hello, I upgrade my sony m4 aqua e2303 to latest Android 6 with Xperia Companion.

After the upgrade on power on mobile it is stuck in a boot loop with the Sony logo?

Re: After upgarde to Android 6

Uliwooly — Sun, 18 Aug 2019 18:55:27 GMT

I'm sorry to hear that, remove both SIM and SD cards > turn off the phone > connect the phone to a wall charger > let it charge for an hour > repeat the update process with Xperia Companion

Re: After upgarde to Android 6

komir — Sun, 18 Aug 2019 19:25:59 GMT

@uliwooly wrote:
@komir
I'm sorry to hear that, remove both SIM and SD cards > turn off the phone > connect the phone to a wall charger > let it charge for an hour > repeat the update process with Xperia Companion

@uliwooly

I try that few times, but, the problem persists.

Re: After upgarde to Android 6

Uliwooly — Sun, 18 Aug 2019 19:38:58 GMT

@komir

In that case you will have to contact your Local Support to get it inspected.