topic Re: walkman issue in M Series

walkman issue

the_breed — Wed, 16 Oct 2013 12:34:46 GMT

strange problem with the walkman app, whenever I play a song and open my album, it either crashes or skips the song.

build no. 15.1.C.1.17

model no. c1904

Re: walkman issue

gwhispererz — Wed, 16 Oct 2013 13:47:29 GMT

Hi, have you tried repairing phone software with PC Companion or Update Service?

http://www.sonymobile.com/gb/tools/pc-companion/

http://www.sonymobile.com/gb/tools/update-service/

Be aware that this process will erase phone data completely, backup if necessary.

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Re: walkman issue

Alexander1 — Wed, 16 Oct 2013 14:14:18 GMT

Try to clear data for Walkman player under settings > apps > all > Walkman > clear data. Restart phone and try again.

If you still experience problem I suggest that you free as much RAM memory you can in the phone, swipe recent used apps to the side, don't use live wallpaper and remove some widgets from the home screen. Try again.

Re: walkman issue

the_breed — Thu, 17 Oct 2013 03:49:36 GMT

cleared some ram and it's working glitch free thanx Alexander for the tip.
And by the way i am considering to repair the phone via pc companion thanx gwhispererz for the Info.

Re: walkman issue

gwhispererz — Thu, 17 Oct 2013 14:51:43 GMT

Welcome! Have fun with repairing phone software. :smileysmileywink:

Don't forget to mark correct answer as Accepted Solution.
If you find the post helpful, press Kudos.