topic Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37 in M Series

Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

benes — Fri, 05 Sep 2014 15:03:41 GMT

,I just updated my phone to 4.4.2, and it says emergency calls only, it does not recognize my sim card, but the phone is factory unlocked?? pleas helpp ! thanks !!

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

sead — Fri, 05 Sep 2014 16:20:43 GMT

I have solved the problem by downgrading to the jellybean or you can go to your mobile provider to give you another sim, that may help.

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

Muchakis1 — Fri, 05 Sep 2014 22:11:48 GMT

Hello,

Please try the following if you haven't done it already.
1.Back up the data you want to keep.

2.Do a factory reset and choose erase internal memory

3.Run a repair using Sony update service or Sony PC companion
4.Again run a factory reset and choose >erase internal memory

5.Transfer backed up data

If this doesn't help go check with your local operator.

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

superstarpizza — Fri, 05 Sep 2014 23:05:30 GMT

Do you think that new sim will solve our problem?

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

superstarpizza — Sat, 06 Sep 2014 07:57:42 GMT

I dont see how Support Forum is related with this forum when clearly none of the Admins care!

The name should be Wedoncareaboutyou Forum!

Update is clearly not OK.

I have even change my Sim (on my cost) and stil dont have network!

What now ... should i buy new Xperia, maybe i should buy more expencive one and then have a realy big problem!

Sony support is not a support...its a JOKE!

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

saledigitalac — Sat, 06 Sep 2014 10:50:10 GMT

Hello komšija Sead, have you done it with this tutorial? http://forum.xda-developers.com/showthread.php?t=2762296

THanks

Edit: The site is OK, I am flashing it now (downgrading to Jelly beat 4.3)

Flash tool download Here http://www.filefactory.com/file/67b5metl1v9f/flashtool-0.9.18.1-windows.exe.

Edit 2: Done, downgraded to 4.3, sim card works Perfect, It is very easy to downgrade-!!

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

alain17 — Sat, 06 Sep 2014 15:13:22 GMT

Got the same problem, but I don't want to downgrade, I want to have KitKat on my phone... If you have your old sim card, use it, it works, but I noticed it works a bit slower with the old sim card... I hope the problem will be solved soon... I was always loyal to Sony, but, I had a problem with my Sony Arc S, that was never solved, and if they don't solve this either, maybe we should consider switching to another manufacturer...

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

Troll — Sun, 07 Sep 2014 15:52:54 GMT

So downgrade is the only solution for this problem?

Anyone from support team can give us answer, or still ignoring this problem?

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

alain17 — Sun, 07 Sep 2014 18:28:03 GMT

Who knows... Maybe they are trying to find the solution and will tell us what to do when they also figure out what to do, or maybe they just want to see how many of us have this problem, and assess, will they ignore the problem or deal with it... All in all, they should atleast let us know if they are looking into the problem or not...
For now I'm using my old sim card, but, I don't like the performance of the phone with it, it's a bit laggy...
So, for now, the solutions are: either use an old sim card, if you got one, or downgrade to Jelly Bean 4.3...

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

benes — Sun, 07 Sep 2014 18:43:44 GMT

a do not have downgrade to Jelly Bean 4.3.. a have 4.4.2 bat not network ?

sony has to accept the problem and that fringe the problem as quickly, the problem is more and more expanding so it is a big problem for the sony if it stays like this who will buy Sony products

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

saledigitalac — Sun, 07 Sep 2014 18:51:52 GMT

WIll I downgraded to 4,3, i do not want to be without phone :S

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

ivo1404 — Mon, 08 Sep 2014 11:33:37 GMT

Hello

I have the same problem on M2, returned to 4.3. Does anyone found solution for the problem?

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

saledigitalac — Mon, 08 Sep 2014 14:15:36 GMT

For now we are silent, and there is no any answer from sony, Please Send message to a SONY support, they will be faster if there is a lot of complains, unless they will forget for us.

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

ivo1404 — Mon, 08 Sep 2014 15:44:17 GMT

I just send them email. Hope they will find solution fast

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

ivo1404 — Tue, 09 Sep 2014 21:11:07 GMT

They replied today telling me that rooting my phone will void warranty, when did I said that I have rooted my phone?? I simply returned to previous official firmware (which is done without rooting) because their new UPGRADE was not working.

What cind of support is this?

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

Astra2 — Tue, 09 Sep 2014 23:36:28 GMT

Newer SIM card fixed my problem. My SIM card is 5 odd years old and I got a replacement and now all is ok. My network provider did not charge for this. Seems to be down to memory on the old SIM cards.

Hope this helps

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

alain17 — Wed, 10 Sep 2014 09:50:34 GMT

My situation is exactly opposit to yours. My brand new sim card doesn't work, my 15 year old one does. I even got another new sim card, third, and again it doesn't work. So I'm forced to use my old sim card, but the phone is laggy with it.

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

Troll — Wed, 10 Sep 2014 10:05:59 GMT

we want a solution, we want kitkat

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

benes — Wed, 10 Sep 2014 18:22:17 GMT

Yep !!! we want a solution, we want kitkat

Re: Sony M2 after updated 4.4.2 bulid namber :18.3.C.0.37

alain17 — Wed, 10 Sep 2014 18:58:13 GMT

I got some news, and it ain't good.

1. I've resent the question about the KitKat, and they just sent me response, how to repair my phone via pc companion. I've said that I have done that twice the same day the problem occured. I asked if and when is the KitKat gonna get an update for this error, nothing yet.
2. And more important, in my country, they withdrew all remaining M2-s, and now, they are reselling them as a phone that CAN'T BE UPGRADED TO KITKAT. This info isn't confirmed yet, but I will find out soon enough if this is true. And if it is true, I will return my phone as it is faulty, buy a Samsung or HTC or something that works.
And of course, I will publish in my blog, and tell everyone I know, that they never should buy Sony, any products. Someone wrote hier, this isn't support forum, this is a joke... that's true...
Good luck to ya all...