topic Re: help to download SUS in M Series

help to download SUS

veena_muraly — Sun, 23 Nov 2014 13:43:10 GMT

plzz help unable to download SUS please share exact link

Re: help to download SUS

_alexdon_ — Sun, 23 Nov 2014 13:44:38 GMT

http://talk.sonymobile.com/t5/Software-Updates/Things-you-need-to-know-before-updating/m-p/544709

SUS is no longer available.

Re: help to download SUS

veena_muraly — Sun, 23 Nov 2014 13:48:43 GMT

i was updating my phone suddenly power cut and when i start the phone it stick on "SONY" displaying and i m trying to resume the process.

After dat i switch on my computer after power came back but pc suit not detacting my phone for update or repair what should i do now

help

Re: help to download SUS

_alexdon_ — Sun, 23 Nov 2014 13:59:53 GMT

You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.

Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).

Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable. If PC companion does not start the repair process, you might need to run it in compatibility mode with Windows 7 (in some cases XP).

Re: help to download SUS

veena_muraly — Sun, 23 Nov 2014 14:24:51 GMT

thank you sooo much:smileyhappy:

Re: help to download SUS

_alexdon_ — Sun, 23 Nov 2014 14:31:45 GMT

Anytime.