topic Re: xperia t sound problem in Other/General

xperia t sound problem

ayubsm — Tue, 30 Oct 2012 20:22:22 GMT

i dont know if this is a fault or not, but for some reason i cannot hear any sound thru the ear speaker for calls, and i cannot hear music through the external speakers,

oddly i can hear sound and ringtones from the external speakers when i get a call or a text message.

Really confused?

Re: xperia t sound problem

Uliwooly — Tue, 30 Oct 2012 20:34:16 GMT

test it with Service Menu

http://talk.sonymobile.com/thread/24534

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: xperia t sound problem

Uliwooly — Tue, 30 Oct 2012 20:34:23 GMT

or you can use this app to test your phone (I think service menu it's a lot better)

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester#?t=W251bGwsMSwxLDIxMiwiY29tLnNvbnltb2JpbGUuYW5kcm9pZGFwcC5mdW5jdGlvbnRlc3RlciJd

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: xperia t sound problem

ayubsm — Tue, 30 Oct 2012 22:34:17 GMT

thanks .

i have tested my xperia t, seems to be some sort of software defect,

sound works for certain functions while it fails on certain other apps and softwares, the incall earspeaker is not working while the external speaker fails with the walkman and other music apps.

Will return this phone to get a replacement.

Re: xperia t sound problem

Uliwooly — Tue, 30 Oct 2012 22:37:25 GMT

repair it with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: xperia t sound problem

ayubsm — Tue, 30 Oct 2012 22:44:01 GMT

thanks again, mine is a contract locked handset , would you suggest doing this myself?

Re: xperia t sound problem

Uliwooly — Tue, 30 Oct 2012 23:01:36 GMT

yeah, it won't change anything, it will re-install the current firmware/software

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: xperia t sound problem

ayubsm — Wed, 31 Oct 2012 00:35:16 GMT

Reinstalled the software problem still persists, no call speaker sound and no sound from external speakers when running the walkman app,

external speaker works if the call is taken through the external loudspeaker, and works on ringtones

Re: xperia t sound problem

Uliwooly — Wed, 31 Oct 2012 01:16:59 GMT

then it is a hardware problem, at least you can return it

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: xperia t sound problem

charlatan — Thu, 01 Nov 2012 06:06:48 GMT

I have the same issue... no sound on external speaker for music or when selecting ringtones. I also have issues where I cannot hear the person on the other end of a phone call. I ordered it from clove and live in the US, so I am wondering if anyone here can point me in the direction of Sony's return policy / process.

Oh, and I couldn't find how to access the service menu, but I'll keep digging...

Thanks,

Mike

UPDATE - I found the service menu, and testing speaker produces nothing. Going to look into a return.

Re: xperia t sound problem

ayubsm — Thu, 01 Nov 2012 08:53:08 GMT

well i got this phone on a contract, so i have been given a new handset, hopefully this was a rare manafacturing fault, and not a generic problem

Re: xperia t sound problem

stevo3337 — Sat, 23 Mar 2013 07:54:02 GMT

I had a similar problem. I realised that it occured after I had been listening to the walkman app. I reattached the headphones, played then stopped a tune and then disconnected the headphones.Problem solved.

Re: xperia t sound problem

benjibhoy — Tue, 30 Apr 2013 15:32:22 GMT

I had the same problem and stevo3337's advice worked so it must be a software problem. You would think Sony would fix this glitch:smileysad:

Re: xperia t sound problem

dexter199 — Sun, 16 Jun 2013 23:27:46 GMT

I had the same problem, but after that i tried installing the diferent compilations of jelly bean the problem persist, then i just went to settings / sound / volumes and here i just started play with the controls and put the max volume of the three options and set ok after the problem were solved (if you havent solved the problem with an xperia t please don't scare us saying that ours phones are broken please, is a problem of the jb software).

Re: xperia t sound problem

erik_meel_telen — Thu, 01 Aug 2013 13:40:33 GMT

I had same issue after using Sony docking station DK23 Smartdock.

After unplugging, no more sound from the speaker. Replugging gave still sound on the TV, but not on the phone. I checked all settings, but speaker didn't want to work, even not after reset to manufacturer settings.

As my phone was still under warranty, I brought it back and Sony did an update of software. I received it back and all is working again.

For your information, my phone has now following versions installed:

Android 4.1.2

Kerner version: 3.4.0-g5b052b2-00814-g976ab37

Build number: 9.1.A.1.141

Re: xperia t sound problem

Cornsnack — Tue, 15 Oct 2013 09:04:51 GMT

YEs same problem after using a bluetooth speaker when I disconnected I lost the use of the earpiece, but could still take calls through spekaer and through headphones. Just the normal earpiece stopped working. I used the same technique to rectify the problem, i.e. played some music on the walkman app with headphones connected, then stopped the track and finally removed the headphones. Now phone working fine. Bizarre.

Re: xperia t sound problem

shahz — Wed, 11 Dec 2013 15:25:21 GMT

Download "Xperia Diagnostics" from google play and test ear speaker but it wont work. Plugin earphone and remove then do the test again and repeat the same no. of times. It will start working

Re: xperia t sound problem

Ignate — Mon, 17 Feb 2014 23:44:37 GMT

i got same problem, may i get link to latest update service pls? for Xperia T.

Re: xperia t sound problem

nruk — Tue, 18 Feb 2014 13:27:13 GMT

Plug in some headphones call someone then take out the head phones and it should bring the speaker back to life, another software bug from our friends at Sony

Re: xperia t sound problem

Loona123 — Thu, 10 Jul 2014 11:47:19 GMT

greetings all. I have a similar problem here on my tx. during online it restart then totally no sound. call and media apps not responding so I check this thread. tried clear data and stop the Smart Connect apps then restart with earphones plugged then voila! sounds back to normal