topic Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)?? in Other/General

Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

ExTaCy1337 — Sat, 24 Nov 2012 23:28:51 GMT

Hello guys, I have the Xperia tipo dual. and I have a problem, my proximity sensor is not working or maybe it doesn't exist, some sites says it has but my phone on the *#*#7378423#*#* (This menu or something similar) Proximity sensor says "Not Detected" , Does it have or not? Because if it doesn't I must get a new phone :smileysad:, always in my calls I press buttons, mute the call, and everything, sometimes hang it up, because the screen doesn't go off.

Please help me up 😕

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

Uliwooly — Sat, 24 Nov 2012 23:49:18 GMT

that's the Service Menu, what does it happen when you test your proximity sensor? post a screenshot

screenshot = press and hold volume down & power for 2 seconds

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unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

ExTaCy1337 — Sun, 25 Nov 2012 00:41:41 GMT

I've already told you but if you want a screenshot ok

It says not detected.

Why does this happen?

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

Uliwooly — Sun, 25 Nov 2012 02:59:50 GMT

repair it with SUS if that doesn't do it, then take it to a sony repair center

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

http://software.sonymobile.com/install_packs/Update_Service_Setup-2.12.12.41.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

ExTaCy1337 — Sun, 25 Nov 2012 14:25:49 GMT

I've done it and I saw that I made a mistake, when it still says "Not Detected" but when I put my hand over the sensor it says "Detected" XD.

I thought that it says the proximity sensor is not detected on the system.

So now I know the sensor is working whenever I put my hand, but on calls the screen never goes black

What's the problem? 😕

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

Uliwooly — Sun, 25 Nov 2012 17:54:46 GMT

lol, then it does work, when you press those keys while making calls do you keep the phone next/touching your ear or in a pocket?

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

ExTaCy1337 — Sun, 25 Nov 2012 19:10:05 GMT

I've tried covering the sensor with my hands my ear the table my legs, everything the screen doesn't go off it's still on but on the service test it says detected when I put my hand 😕

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

Uliwooly — Sun, 25 Nov 2012 20:18:56 GMT

the screen only go off during a call

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

ExTaCy1337 — Sun, 25 Nov 2012 20:39:09 GMT

Yes I know! The problem is that the screen doesn't go off during a call and I press buttons while in call with my ear

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

Uliwooly — Sun, 25 Nov 2012 20:43:54 GMT

that's a bit odd. try a different Dialer app from the market. you should take your phone to a Sony repair center.

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

ExTaCy1337 — Sun, 25 Nov 2012 21:51:53 GMT

I tried 2 dialer applications but when you call the default calling app is going on . I've downloaded Proximity Sensor Finder app and my sensor works great, but on the call it doesn't , maybe it's a setting?

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

Uliwooly — Mon, 26 Nov 2012 16:35:08 GMT

if it was a setting then doing a settings reset or factory reset should fix it.

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

kataman — Sun, 16 Dec 2012 19:55:24 GMT

Did you fix the phone? I have the same issue, I'm just curious if it's anything I could try before sending it to the repair center.

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

ExTaCy1337 — Mon, 17 Dec 2012 06:50:57 GMT

No I haven't found anything yet

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

kataman — Tue, 18 Dec 2012 09:07:59 GMT

I installed Proximity Sensorr off lite from Google play and solve the problem, the sensor is working OK when I'm calling... but I don't think that the behaviour of the phone is normal. By the way, my headset sensor is also broken (indicating that my headset is plugged in, even if it's not). Maybe the two issues are related in my case...

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

vikashrathii — Sun, 06 Jan 2013 02:48:43 GMT

smae problem... if any fix it help me... jst taken the phone few day back... and scree is not going off when i m in call...

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

ExTaCy1337 — Sun, 06 Jan 2013 08:43:11 GMT

After the new update 11.0.A.6.5 it started working great! Problem solved.

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

ances2013 — Fri, 18 Jan 2013 15:29:17 GMT

Same issue with my xperia tipo single sim.. Can u tell me how to upgrade to 11.0.A.6.5 ?

Thanks!

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

yogesh_sahu — Fri, 15 Feb 2013 14:06:19 GMT

Hi Guys, I am facing same issue with my SOny TIpo dual sim pohne. I followed the step to verify Proximity sensor. It shows as Detected. But still facing the issue. Any suggesstion,

Re: Xperia Tipo Dual Proximity Sensor not working (Not Detected)??

MJC — Sat, 16 Feb 2013 04:22:54 GMT

I suggest you use one of the Sony utilities to reload the software on your
phone. If it still does not work after the reload, then you have a broken
phone.

Be aware that reloading the phone erases everything on the phone ... music, any
new apps, reformats the internal SD card. It did not affect the external SD
card.

The sensor on my phone worked perfectly out of the box and I did not have to
set anything.

Hope this helps.