topic Re: System update to 11.0.A.4.22 failure in Other/General

System update to 11.0.A.4.22 failure

MarkoE — Wed, 03 Apr 2013 13:33:19 GMT

Hello,

I tried to install this new update from the phone and it was unsuccesful and then I tried via PC (PC Companion) and still failed. It gives me message like that " The application could not be installed. Please try later".

The other problem is that I can not see my calling log anymore. It is just empty and for that reason I can't see my missed calls which is the biggest problem right now.

Hope to hear from you as soon as possible.

BR,

Marko Enula

Re: System update to 11.0.A.4.22 failure

Annie — Wed, 03 Apr 2013 15:37:02 GMT

If you are having difficulties updating the phone through PC Companion, please use the Update Service: http://www.sonymobile.com/gb/tools/update-service/

Re: System update to 11.0.A.4.22 failure

MarkoE — Thu, 04 Apr 2013 06:40:48 GMT

Hello again,

Ok now this software update worked and it seems to be ok, but still I don't see the call-log. What should I do?

Re: System update to 11.0.A.4.22 failure

Annie — Thu, 04 Apr 2013 14:09:18 GMT

What happens once you try to access the call log? Is there an error message? Does it come up completely blank or is the icon missing altogether? Have you tried a Settings reset? Please do so and we'll take it from there.

Re: System update to 11.0.A.4.22 failure

VaibhavAds — Sat, 06 Apr 2013 09:41:14 GMT

Check using option button whether you've enabled call logs or not.

Re: System update to 11.0.A.4.22 failure

MarkoE — Mon, 08 Apr 2013 05:55:54 GMT

Thank you!!! It seems that I have accidentally lost it, but now it's enabled again and works just fine.

Re: System update to 11.0.A.4.22 failure

VaibhavAds — Mon, 08 Apr 2013 06:04:05 GMT

MarkoE,

I'm glad that your problem is solved. So please mark my answer as Correct Answer. Thank you!

Don't forget to mark Correct Answers & Helpful Answers