topic Re: Xperia SP keeps restarting after gmail upgrade in Other/General

Xperia SP keeps restarting after gmail upgrade

ravisharma — Sat, 28 Sep 2013 22:17:44 GMT

I updated gmail in xperia sp and the phone keeps on rebooting, i cant turn it off completely. it continued till it drains my 80% remaining battery and now the phone is kinda dead. faced this problem for the first time in any of my sony smartphones, very disppointing :(. any help would be much appreciated!

Re: Xperia SP keeps restarting after gmail upgrade

gwhispererz — Sun, 29 Sep 2013 05:00:29 GMT

Hi, see if you can uninstall and reinstall Gmail update. If this did not resolve the rebooting issue, suggest you software repair phone with Update Service.

http://www.sonymobile.com/gb/tools/update-service/

Be aware that software repair will erase phone data completely.

Re: Xperia SP keeps restarting after gmail upgrade

ravisharma — Mon, 30 Sep 2013 05:13:50 GMT

Hi.. thanks much for the suggestion, the problem is I cant access the mobile for uninstalling the gmail update it keeps on rebooting evry time without pressing the power key... It continues untill the battery get drained! I tried connecting the handset to sony update sevice for reinstalling the phone software however it doesnt detect even in my laptop..

Re: Xperia SP keeps restarting after gmail upgrade

gwhispererz — Mon, 30 Sep 2013 10:55:47 GMT

See if the following link helps, http://talk.sonymobile.com/t5/FAQ/USB-connection-problems/m-p/348074#U348074

I would suggest you try with another PC one more time.

Re: Xperia SP keeps restarting after gmail upgrade

nicovanzyl — Tue, 01 Oct 2013 18:59:48 GMT

I'm having the same problem with my xperia go, updated gmail app today (1st October) and the phone keeps restarting.

Re: Xperia SP keeps restarting after gmail upgrade

Dai — Tue, 01 Oct 2013 20:15:03 GMT

I'm having exactly the same problem with galaxy S4 😞

Re: Xperia SP keeps restarting after gmail upgrade

Dai — Tue, 01 Oct 2013 20:45:07 GMT

Just managed to get the phone to stay on (galaxy s4) by accessing drag down menu and turning off sync. Can do this in a second on s4 not sure if you have the same option on Sony??

Re: Xperia SP keeps restarting after gmail upgrade

dools — Wed, 02 Oct 2013 11:25:28 GMT

I'm experiencing the same problems with my xperia E - any solutions would be appreciated!

Re: Xperia SP keeps restarting after gmail upgrade

imhays11 — Wed, 02 Oct 2013 15:54:20 GMT

Same happened to me

Xperia sp too can't do anything even reset button won't work

So already solve yet ?

Re: Xperia SP keeps restarting after gmail upgrade

BhavinP — Thu, 10 Oct 2013 23:19:27 GMT

I am having the same problem now...was so glad to see this thread but sad that there are no fixes! Is there anyway I can manually delete the gmail app without the phone starting? Or booting into recovery mode?

Re: Xperia SP keeps restarting after gmail upgrade

BhavinP — Thu, 10 Oct 2013 23:53:06 GMT

UPDATE: I have found the quickest way to fix this. I have a Sony Xperia SP and this should work on other Xperia phones. I have 'Settings' as a shortcut on the drop down menu. I quickly pressed it, quickly scrolled down and pressed 'Gmail' under accounts, and then I quickly selected my gmail account. Then I pressed the button on the top right corner it looks like 3 downword lines) and pressed remove gmail account. As soon as I done this the phone stopped restarting! I solved this 30 minutes after I posted my first response. Hope this helps someone. Cheers.

Re: Xperia SP keeps restarting after gmail upgrade

wialy — Sun, 13 Oct 2013 14:58:34 GMT

The same problem, the Xperia SP reboots after gmail update, even without sim and sd card. There is no way to use any software, because the phone is working for 10 sek before next reboot

Re: Xperia SP keeps restarting after gmail upgrade

QualityServices — Mon, 17 Feb 2014 08:48:41 GMT

Did you received any solution?

I am also facinng same problem...

Please let me know if you got any solution.

Thanks

Re: Xperia SP keeps restarting after gmail upgrade

fazaleabbas — Sat, 22 Mar 2014 20:47:45 GMT

Hi,

Any update how to fix the issue??

I am having the same problem...