topic Re: no keyboard funtion and navigation issuse whilest in a call in Other/General

no keyboard funtion and navigation issuse whilest in a call

Pardzz — Mon, 23 Jun 2014 12:45:06 GMT

i have noticed on my Xperia SP when i am in a call i would like to use my phone or type a text to someone while i talk to another person on the phone to me but it wont let me do that but i have noticed other people can do that why can i do that, help me please...???:smileysad:

Re: no keyboard funtion and navigation issuse whilest in a call

_alexdon_ — Mon, 23 Jun 2014 13:37:52 GMT

Do you have task killers?Check how it is in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: no keyboard funtion and navigation issuse whilest in a call

Alexander1 — Mon, 23 Jun 2014 14:15:36 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Could you please elaborate a bit? Is it only the keyboard that doesn't work or can't you move around in the phone at all?

Re: no keyboard funtion and navigation issuse whilest in a call

Danial-mach1 — Tue, 24 Jun 2014 08:43:03 GMT

simply push home button and you must go to home screen then you can do what you want

Re: no keyboard funtion and navigation issuse whilest in a call

Pardzz — Mon, 30 Jun 2014 22:41:38 GMT

When I'm in a call I can't use my back key and keyboard but I got a Xperia Z1 now and I'm running 4.4.2 kitkat and the issue has come again

Re: no keyboard funtion and navigation issuse whilest in a call

Pardzz — Tue, 08 Jul 2014 16:40:52 GMT

I found the solution its the "Smart Key" app uninstall it, it stops your keyboard from working when in a call and the bsvk button won't work and it also messes up your widgets on your lock screen uninstall Smart Key

Re: no keyboard funtion and navigation issuse whilest in a call

Lucinda1 — Sat, 30 Aug 2014 01:38:22 GMT

When I am on a call (either on speaker phone or headset) and need to use the keyboard (to unlock my phone, type a message or email etc) the keyboard does not pop up as per normal.

Once the phone call is over it reappears like normal.