topic Re: Unable to find my phone in Software Update Service in Other/General

Unable to find my phone in Software Update Service

keviv22 — Sat, 05 Jul 2014 08:52:47 GMT

I can't find my phone in Select your product in Software Update Service . This is sooooo frustrating.

Someone plz reply soon. Guys. I really want to use this service. My phone is already in 12.A.1.205 update. But in this forum, few suggested to use this service. My phone also have some minor probs. So really wanna give this a shot. I am from India.

Downloaded file details

Link: www.sonymobile.com/in/tools/update-service/

Size: 48.20MB

Name: Update_Service_Setup-2.14.19.201406230908.exe

Date: july 5, 2014

Pics:

Also Xperia M, L, C, zr are available..... Reply soon guys.

Re: Unable to find my phone in Software Update Service

Thommo — Sat, 05 Jul 2014 09:06:55 GMT

I bet you are using Win8/8.1 or a 64bit operating system - You need to run the program in compatibility mode choosing Win7 or XP and if given an option use 32bit

Re: Unable to find my phone in Software Update Service

keviv22 — Sat, 05 Jul 2014 09:34:03 GMT

Thommo - you the man.....thanx bro... You were right. I am using Windows 8 64bit os..