topic Re: phone overheats and constantly shutting down, saying sim card removed? in Other/General

phone overheats and constantly shutting down, saying sim card removed?

tamratim — Sun, 15 Jun 2014 17:23:20 GMT

Phone constantly overheats, shutting down constantly, sim card removed?

The drain on the battery lately is shocking, doesn't even last for an hour, had it for over a year, no bother, but this is doing my head in.

Any help greatly received.

Re: phone overheats and constantly shutting down, saying sim card removed?

_alexdon_ — Sun, 15 Jun 2014 20:33:15 GMT

Check if the same occurs in safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

Re: phone overheats and constantly shutting down, saying sim card removed?

tamratim — Fri, 11 Jul 2014 10:19:29 GMT

oops only just saw this reply, forgot i had posted it, even in safe mode, still does the same.

i have been speaking to someone else who has the same phone as me and apparently

Sony are aware of the problem, but he gets rebuffed by them all the time and told to speak to his network provider!

so not much help from Sony there.

Re: phone overheats and constantly shutting down, saying sim card removed?

_alexdon_ — Fri, 11 Jul 2014 10:22:23 GMT

I am sorry to hear this,do you want to try a software repair?

Re: phone overheats and constantly shutting down, saying sim card removed?

tamratim — Fri, 11 Jul 2014 11:38:38 GMT

if it means hooking it up to my pc, this is now ineffectual, as it keeps saying doesn`t recognise the hardware, even after an un-install and a re-install

Re: phone overheats and constantly shutting down, saying sim card removed?

_alexdon_ — Fri, 11 Jul 2014 18:21:15 GMT

I am sorry,you should stop by a sony service.

Re: phone overheats and constantly shutting down, saying sim card removed?

sakuradeathnote — Sun, 13 Jul 2014 11:22:32 GMT

ok my phone is doing exactly the same thing shutting down suddenly draining the battery each and every time i try to use it for anything whether its texting fb or a game or just unlocking the phone.

had my T for just over a year and it started last week. Last night it constantly turn on started up and bombed restarted itself tried to fix it self ansd then bombed again. i put the phone on charge with it turned off and it now wont turn on wont even charge and its not even trying and when i press the power button i now get 3 flashes of red in a row.

i'm running out of patiance withit and i cant even borrow a firends spare phone becuase its a micro sim. HELP!

Re: phone overheats and constantly shutting down, saying sim card removed?

IncredibleTed — Sun, 13 Jul 2014 21:20:43 GMT

I've been having the exact same problem and quite a few others have since the 4.3 update. So far nothing, and contact with Sony points to either PC Companion software or a Factory Reset, tried both several times and completely useless. Now I just have a phone that is always switching oof AND constantly updating.

Re: phone overheats and constantly shutting down, saying sim card removed?

tamratim — Tue, 22 Jul 2014 06:37:13 GMT

Hi just a quick update on my seemingly never ending problems with this phone:-

for the last few days i have been letting the battery drain completely until it switches itself off, then charging it,but not completely charged to 100%, say 92-93%,drain the battery again to Zero,charge to 92-93% again,drain the battery completely to Zero again and then fully charge to 100%

When charging the phone, i don`t leave it on, i switch it off so the green battery logo is present, nothing else. for the last two days i have been totally discharging the battery(zero) and charging until full(100%) and low and behold i have had no problems with it shutting down or overheating,now i know this would probably not work for everyone but at least it`s worth a try and you may have the same result as me and fall in love with the phone all over again.

Re: phone overheats and constantly shutting down, saying sim card removed?

DCDave — Wed, 20 Aug 2014 20:45:02 GMT

Unfortunately this is a known problem that hasn't been resolved as yet - seemingly from the Jelly Bean 4.3 pushed update. I'm not sure how hard Sony are working to resolve this issue on one of their 'getting older' mobiles but fingers crossed. They have also done really well to keep it out of the public domain.....

Even a hard reset put Jelly Bean 4.3 back on .

I await a solution

Re: phone overheats and constantly shutting down, saying sim card removed?

loveangelgreen — Mon, 01 Sep 2014 12:26:31 GMT

I just experienced this problem yesterday when my phone, a ZL, while watchig a movie, suddenly overheats and boom, shuts down. I tried to power it on again and again but it keeps shutting down after the Sony logo appears. Finally, after plugging the charger and turning the power on, wow, it is now functional. But after the battery was fully charged and after unplugging it, the phone shuts down again and again and again after several tries of re-opening it. Now, I can only my phone while charging. This can be very dangerous I know, but hey, Sony, do you even care?

Re: phone overheats and constantly shutting down, saying sim card removed?

phoneless — Wed, 03 Sep 2014 02:08:01 GMT

I had the same problem with Xperia T, it started crashing with the camera, then randomly shut down while I was using other aps, also phone overheating/battery draining issues and I could only use it while plugged in, last week it started rebooting itself for 3hours non stop as I was unable to turn it off, now I cant even turn it on anymore. My cell phone company said there was a recall on this model but its probably a way of shifting the problem from them. Sony should issue a recall soon if they want to stay in business.. no one is going to buy their crappy phones.