topic Re: Xperia SP -Video recording problem in Other/General

Xperia SP -Video recording problem

Mettias — Mon, 22 Dec 2014 11:58:26 GMT

A month after i bought the phone , a message '' Unknown Error'' appears while i trying to record a vedio, each time i found this error i restart the device So i can record vedios normally

Unfortunatly after the latest update ;i can't record vedios any more ,the device hangs for several minutes each time

notes:

there is no problem in capturing photos
i tried to use app from google store to record vedio ;but with same result :no responce (hangs)

Re: Xperia SP -Video recording problem

Thommo — Mon, 22 Dec 2014 12:03:47 GMT

Try performing a system repair using Pc Companion as this will often fix issues - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: Xperia SP -Video recording problem

Mettias — Mon, 22 Dec 2014 12:17:00 GMT

well

i tried the following and it works :smileysmileywink:

Settings-apps-all-camera,force stop and clear data.Restart.