https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355942#M59839 <P>I cant use my phone, everything is not responding. when i try to connect to pc companion my phone is not detected. i cant repair it. how can i fix this? when i turn it on it is stuck on the loading process but dont turn on. please help!</P> Mon, 22 Jun 2015 00:00:25 GMT florida1 2015-06-22T00:00:25Z https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355938#M59835 <P>I just upgraded the software for my Xperia Acro S and now there's alot of problems with the phone! most of the apps on the phone have stopped working, I cannot even open 'Settings'! everytime I try to open it a pop-up says "unfortunately Settings has stopped", and similar messages keep popping up whenever I try to open many of the apps. Now I can barely do anything with my phone, even media has stopped working...I can't connect to the internet, or customize my phone because 'Settings' has stopped working.</P><P>Please help! after the software upgrade, my phone has became virtually useless, most of the apps don't work anymore =(</P> Wed, 11 Feb 2015 09:41:32 GMT https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355938#M59835 Linda100 2015-02-11T09:41:32Z https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355939#M59836 <P>Try performing a system repair using <A href="http://www-support-downloads.sonymobile.com/Software%20Downloads/PC%20Companion/Sony%20PC%20Companion_Web.exe" target="_self" rel="nofollow noopener noreferrer">PC Companion</A> as this will often fix issues - This will factory reset your phone<BR /><BR />Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)<BR />Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process<BR /><BR />If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP</P> Wed, 11 Feb 2015 09:46:39 GMT https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355939#M59836 Thommo 2015-02-11T09:46:39Z https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355940#M59837 <P>wow it worked! the phone has been factory reset, thanks so much! <SPAN class="lia-unicode-emoji" title=":grinning_face_with_big_eyes:"><span class="lia-unicode-emoji" title=":grinning_face_with_big_eyes:">😃</span></SPAN></P> Wed, 11 Feb 2015 14:20:47 GMT https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355940#M59837 Linda100 2015-02-11T14:20:47Z https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355941#M59838 <P>Glad it worked</P> Wed, 11 Feb 2015 14:29:49 GMT https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355941#M59838 Thommo 2015-02-11T14:29:49Z https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355942#M59839 <P>I cant use my phone, everything is not responding. when i try to connect to pc companion my phone is not detected. i cant repair it. how can i fix this? when i turn it on it is stuck on the loading process but dont turn on. please help!</P> Mon, 22 Jun 2015 00:00:25 GMT https://community.sony.hr/t5/other-general/urgent-help-with-xperia-acro-s/m-p/3355942#M59839 florida1 2015-06-22T00:00:25Z