topic Re: i tried to flash my phone but all failed in Other/General

i tried to flash my phone but all failed

tomasliak_1 — Wed, 04 Mar 2015 16:35:09 GMT

hi.i tried to flash my phone but the procces stack and i forced to disconect the cable.when i tried to open it only saw the SONY icon and stays there on sony icon.i tried to repair with the software from pc companion but it does not recognise my phone.PLEASE HELP!!

Re: i tried to flash my phone but all failed

Thommo — Wed, 04 Mar 2015 16:51:33 GMT

How did you try to Flash - What program did you use?

Re: i tried to flash my phone but all failed

tomasliak_1 — Wed, 04 Mar 2015 17:05:23 GMT

I downloaded from sony i wrote in google flashtool download and then it goes me to sony flashtool and downloaded.sory for my english

Re: i tried to flash my phone but all failed

Thommo — Wed, 04 Mar 2015 17:12:36 GMT

1. This one or 2. This one

Re: i tried to flash my phone but all failed

tomasliak_1 — Wed, 04 Mar 2015 17:18:08 GMT

can i do anything now to open my phone?it stucks on sony logo

Re: i tried to flash my phone but all failed

Thommo — Wed, 04 Mar 2015 17:21:13 GMT

Well I'm try to find out how or what program you flashed your device with so to better help

Re: i tried to flash my phone but all failed

Thommo — Wed, 04 Mar 2015 17:21:40 GMT

I need to know if your bootloader is unlocked custom Rom etc

Re: i tried to flash my phone but all failed

tomasliak_1 — Wed, 04 Mar 2015 17:23:42 GMT

no my bootloader isnt unlocked i did nothing with bootloader.either rom

Re: i tried to flash my phone but all failed

tomasliak_1 — Wed, 04 Mar 2015 17:25:36 GMT

i only download the flashtool i dowload also the .ftf file and try to flash.i didnt do anything else

Re: i tried to flash my phone but all failed

Thommo — Wed, 04 Mar 2015 17:25:55 GMT

Well then the Sony Flashtool will only work with unlocked bootloaders so have you tried Pc Companion

Performing a system repair using PC Companion

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the on screen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

Re: i tried to flash my phone but all failed

Thommo — Wed, 04 Mar 2015 17:27:33 GMT

If not then you need to create your own Firmware file so see here

Then manually flash your device using the program used to create your Firmware file - The program can be found in option 2 above

Re: i tried to flash my phone but all failed

tomasliak_1 — Wed, 04 Mar 2015 17:34:38 GMT

i try this but the pc companion says it could conect with my phone

Re: i tried to flash my phone but all failed

tomasliak_1 — Wed, 04 Mar 2015 17:38:48 GMT

i dont know to create firmaware is there any other way?

Re: i tried to flash my phone but all failed

Thommo — Wed, 04 Mar 2015 17:48:17 GMT

No sorry - If you can't do it then you need to contact Xperia care http://www.sonymobile.com/global-en/support/contact-us/

Re: i tried to flash my phone but all failed

tomasliak_1 — Wed, 04 Mar 2015 19:46:03 GMT

i try software repair but it says sony doesnt have avaliable software for your phone.anyone knows what is that?

Re: i tried to flash my phone but all failed

Thommo — Wed, 04 Mar 2015 20:16:31 GMT

Sony emma which is official Flashing software is only for unlocked bootloaders

Re: i tried to flash my phone but all failed

tomasliak_1 — Thu, 05 Mar 2015 08:28:29 GMT

hey folks.today i send it to sony.i wanna ask that they will able to fix it or my phone doesnt fix ?i guess that i am not the only who have this kind of troubles with flash.i hope the will fix it.i know that i dont have garranty now.

Re: i tried to flash my phone but all failed

Thommo — Thu, 05 Mar 2015 09:01:59 GMT

There's nothing wrong with the software and we can't say if your device will be fixed - For all we know you tried to root your device or flash a custom Rom - We only have what you say to go on

Re: i tried to flash my phone but all failed

tomasliak_1 — Sat, 07 Mar 2015 15:40:15 GMT

Has anyone tried to flash his phone and the procces went wrong?what we do to restore its original settings.and something else.when i tried to repair with pc comanion it is says that software is not available in my phone.anyone knows what is that?

Re: i tried to flash my phone but all failed

tomasliak_1 — Mon, 06 Apr 2015 15:13:01 GMT

Hey.today I bring up my phone from Sony.thanks for your help.I swear I am never going to flash again.