topic Re: Touch Screen Problem in Other/General

Touch Screen Problem

Wed, 20 Oct 2010 12:42:54 GMT

Hi, I've had my phone for a month now and I've had no problems.

But now whenever I'm taking a call the touch screen stops working, so the only way for me to hang up is to take the battery out!

Has anyone else had the same problem and is their anything I can do to fix this??

Cheers, Stephen

Re: Touch Screen Problem

Jeff — Wed, 20 Oct 2010 16:55:24 GMT

Hi,

To fix, you'll want to start with the update service: http://sonyericsson.com/update and go from there. There isn't, of course, any setting that would do this to the phone.

Let me know how it goes.

Re: Touch Screen Problem

Thu, 21 Oct 2010 01:19:35 GMT

This happened to me today! The battery completely died (red led flashed when i tried to turn it on) so i recharged it and and turned it on. At first it would vibrate when i pressed the power button but the screen remained black. After about a minute the screen came on but i couldn't unlock it; the touchscreen wasn't responding at all. I also had to take the battery out and once i reinserted it and switched the phone on it was fine. Could this be a bug?

Re: Touch Screen Problem

Mon, 25 Oct 2010 14:20:12 GMT

thanks for your help, the update has done the trick, I've not had any problems for a week now.