topic Re: Z5 compact - crushing/restarting in XPERIA archive

Z5 compact - crushing/restarting

KOKO1986 — Mon, 23 Nov 2015 08:46:58 GMT

Hey,

I recently purchased Z% compact and in the recent days the phone restarting by himself without any explanation.

Thanks for the help

Re: Z5 compact - crushing/restarting

Qatrium — Mon, 23 Nov 2015 10:35:54 GMT

I'd suggest that you do a PC Companion software repair using PC Companion, this will do a clean installation of the latest firmware and will also wipe your internal memory.

Open PC companion -> Support zone -> Phone/tablet software update -> Repair my phone/tablet (blue link style). Follow the steps given, do not connect your phone until prompted to press volume down while plugging USB cable.

Re: Z5 compact - crushing/restarting

Phy — Mon, 23 Nov 2015 20:19:42 GMT

Make sure that you are using the correct SIM card size, in this case, nano.

Re: Z5 compact - crushing/restarting

Knicknack — Sat, 09 Apr 2016 01:15:04 GMT

It's not a positive reply.

I'm facing same issue on z5 premium dual.

Sony service replaced one handset for me for similar issues. But that's not whey we customers expect when we invest so much money for a premium item with such a premium brand such as Sony.

Its unfortunate.