topic Re: Black screen, touch still working, need to transfer photos sony xperia z3+ in XPERIA archive

Black screen, touch still working, need to transfer photos sony xperia z3+

fobbabett — Thu, 07 Apr 2016 09:44:32 GMT

So my Sony Xperia z3+ screen broke and i just want to transfer the photos from the phone to my pc.
When I connect the usb to the pc it shows up on my c: but nothing is to be found on the tab, i downloaded pc companion but it says

i have to press something on the phone to "accept" that i plugged it in...................

I can use the touchscreen but i cant see anything, anybody have an easy way of fixing this without having to use someone elses phone to mimick the "movements"?

Also should i use a simcard in it or just switch it on without?

I just want to transfer my photos. This is my 3rd sony that has broken and its getting really annoying.

Re: Black screen, touch still working, need to transfer photos sony xperia z3+

Uliwooly — Thu, 07 Apr 2016 15:55:45 GMT

@fobbabett

You can use a MHL 5-pin cable and connect the phone to a TV or Monitor

Re: Black screen, touch still working, need to transfer photos sony xperia z3+

Jake-SonyXperia — Fri, 08 Apr 2016 02:31:46 GMT

Hi fobbabett,

Welcome to the community,

Have you tried connecting to a PC and then accessing the files and folders via My Computer/Computer?

You will need to swipe to unlock, if the touch screen is working then you should be able to unlock the screen with a swipe then connect to a PC.

Re: Black screen, touch still working, need to transfer photos sony xperia z3+

fobbabett — Fri, 08 Apr 2016 06:30:57 GMT

I have only checked to see if it appears on my computer which it does, but the "folder" is completely empty.

I will try to unswipe it while its connected and see if anything happens.

Re: Black screen, touch still working, need to transfer photos sony xperia z3+

fobbabett — Fri, 08 Apr 2016 17:03:17 GMT

I tried connecting my phone and unlocking the screen by swiping but nothing happens, i tried restarting it and kept trying a couple of times but nothing. When using PC Companion it says i have to accept access on my phone, but since i cant see its not that easy ^^