topic Re: Restore conversation and contacts in XPERIA archive

Restore conversation and contacts

Nasif726533 — Thu, 07 Apr 2016 15:57:42 GMT

I had reset my phone yesterday.Before reset I backup the conversation and contacts file to sd card by using the backup and restore software which is given by phone.But now the file is not showing in the app.How can I restore my data??Thanks in advance..

Re: Restore conversation and contacts

Uliwooly — Thu, 07 Apr 2016 16:16:01 GMT

@Nasif726533

Did you happen to update the phone when you reset it?

Re: Restore conversation and contacts

Nasif726533 — Thu, 07 Apr 2016 17:29:06 GMT

sorry don't understood..pls xplain

Re: Restore conversation and contacts

Nasif726533 — Thu, 07 Apr 2016 17:29:58 GMT

I have updated the phone 1 year ago..

Re: Restore conversation and contacts

Uliwooly — Thu, 07 Apr 2016 20:01:11 GMT

@Nasif726533

What if you clear the app data and then try again? or copy paste the backup file to the internal storage

Re: Restore conversation and contacts

Nasif726533 — Fri, 08 Apr 2016 05:01:58 GMT

I tried both.but it is not working..

Re: Restore conversation and contacts

Uliwooly — Sat, 09 Apr 2016 05:25:22 GMT

@Nasif726533

Perhaps it was corrupted.

Re: Restore conversation and contacts

Nasif726533 — Sat, 09 Apr 2016 16:10:36 GMT

any solution have u to restore my contacts and conversation??

Re: Restore conversation and contacts

Uliwooly — Mon, 11 Apr 2016 23:10:31 GMT

@Nasif726533

If the file its corrupted, its unlikely, you can contact your Local support

Re: Restore conversation and contacts

Nasif726533 — Wed, 13 Apr 2016 12:47:24 GMT

there is no local support in my country