topic Re: Screen rotation doesn't work anymore in XPERIA archive

Screen rotation doesn't work anymore

Anthony83 — Thu, 21 Apr 2016 13:59:55 GMT

Hi guys, my screen rotation has stopped working. Started about 1 week ago. Ive turned the phone off several times but it still doesn't work. Ive restored the phone to factory reset but still no solution. Ive also run diagnotics and the gyroscope works, but no screen rotation. Please help?

Re: Screen rotation doesn't work anymore

Christofer — Thu, 21 Apr 2016 14:15:22 GMT

Hi @Anthony83,

I'm sorry to hear that.

When you restored your phone to factory settings did you do so through the phone's Settings menu? If so I'd suggest that you also try to perform a software repair using PC Companion.

If the screen rotation still doesn't work after this then your phone should get sent to one of our authorised service centers for further examination. You can contact your Local support team for further information on how to proceed if need be.

Re: Screen rotation doesn't work anymore

Anthony83 — Fri, 22 Apr 2016 03:06:09 GMT

Thanks for the info.

I've just finished peforming an software repair and unfortunately the screen rotation is still not working.

Looks like i'll have to send it in.

Cheers

Anthony

Re: Screen rotation doesn't work anymore

Christofer — Fri, 22 Apr 2016 09:12:00 GMT

@Anthony83 Sorry to hear that it didn't help. Thanks for letting us know.