topic Re: Cannot install from Playstore in XZ Series

Cannot install from Playstore

HUMger1 — Sun, 09 Jul 2017 14:43:09 GMT

Read about this problem somewhere, but cannot find the thread.

I already installed some Apps from Playstore without problems. Now I was trying to install another, but process stops after downloading. So once the 100% is reached, it just sits there and won't complete the installation.

Any suggestions besides Software repair?

Re: Cannot install from Playstore

najodleglejszy — Sun, 09 Jul 2017 15:39:01 GMT

maybe try clearing Play Store's cache? I don't know if it'll fix the issue but it's worth trying. go to Settings > Apps > find Play Store entry > Storage > Clear cache.

Re: Cannot install from Playstore

HUMger1 — Sun, 09 Jul 2017 17:45:12 GMT

Thanks for the help, unfortunately no success 😞

Any other ideas?

Re: Cannot install from Playstore

HUMger1 — Sun, 09 Jul 2017 19:34:50 GMT

Found that this issue is also reported in other forums.

Only work-around ist to switch phone off and then on again. Simply rebooting does not help.

So hopefully Sony will look into this and remove this in.a Bugfix.

Re: Cannot install from Playstore

LogicAnalyzer — Mon, 10 Jul 2017 07:34:46 GMT

Hey, I had this exact same issue along with notifications not working for some apps, like Google app (clicking notification does not open corresponding app). First, go to the Play Store and turn off automatic app updates from settings. Then, go to setting>Apps>Google App > uninstall, which should remove the updates. When that's done, reopen the Google App and sign in and everything. Now, try installing an app or update from the Play Store and clicking Google App notifications, they should both work!

Please let me know if this solution also works for you, as I'm fairly certain this is caused by a bug in the Google App at this point.

Here are threads I made regarding this issue:

/t5/Xperia-XZ-Premium/Clicking-notification-does-nothing/m-p/1237190

https://www.reddit.com/r/SonyXperia/comments/6ljo1a/tapping_notifications_doesnt_open_app_play_store/