topic Re: calling speaker not clear in XZ Series

calling speaker not clear

basha1389 — Mon, 10 Jul 2017 12:41:44 GMT

when i doing call and run ear speaker

sound not clear and

There is a lot of noise

CameronT — Tue, 11 Jul 2017 01:46:53 GMT

Hi @basha1389, welcome to the community.

Can you please go to Settings > About Phone > Diagnostics > Test, and test the Ear Speaker. Let me know if you hear the same noise.

basha1389 — Tue, 11 Jul 2017 14:38:14 GMT

i do test and

The sound is very low

CameronT — Thu, 13 Jul 2017 00:26:37 GMT

You can try running a software repair using Xperia Companion, however I believe the issue may be hardware related, so you should contact your Local support team.