topic Re: How to spot if my XZ1C is a refurbished? Help me ASAP in XZ Series

How to spot if my XZ1C is a refurbished? Help me ASAP

Josephus — Fri, 20 Oct 2017 06:15:16 GMT

I bought mine at a local online store here at Philippines. It is a hongkong version of it. I tried to check if there is a number count record of factory data reset in the diagnostics in facts, but there is none. I tried to do the factory data reset, but there is still no recorded factory data reset appear. I tried to dial the code ##786# and *#*#786#*#* but still, it didn't work.

Re: How to spot if my XZ1C is a refurbished? Help me ASAP

NunoSEN2 — Wed, 25 Oct 2017 11:03:11 GMT

Hello;

In the support page of the Sony Mobile site you have a "My Support" section where you can add your device with the IMEI number and check the warranty date, with that you can see the date when your device was first activated.

Hope that helps, that's how I check mine.

Re: How to spot if my XZ1C is a refurbished? Help me ASAP

Uliwooly — Wed, 25 Oct 2017 22:26:09 GMT

@Josephus

It'll be wise to contact Sony directly >>> Local support