topic Re: unfortunately google app has stopped in XZ Series

Duplicate posts on Xperia XZ Premium bugs

angrysonyfan — Sat, 28 Oct 2017 05:41:47 GMT

After update while using every now and then some app crushes. sony didn't u test the updates before releasing to public. even the Xperia home app crushes. there any way to install nought again, this oreo updates is full of bugs.

Re: Regret updating to oreo,Phone is almost un usable

Qatrium — Sat, 28 Oct 2017 05:52:51 GMT

@angrysonyfan

If you updated straight via OTA, I'd suggest that you perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory, which is advised when upgrading to a higher cookie version. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

Re: Regret updating to oreo,Phone is almost un usable

Englishmanx — Sat, 28 Oct 2017 07:10:46 GMT

I don't like it either so far. And I have just installed it also. The whole interface looks Samsungish. 🤔

Re: Regret updating to oreo,Phone is almost un usable

angrysonyfan — Sat, 28 Oct 2017 07:15:49 GMT

@Quester wrote:
@angrysonyfan
If you updated straight via OTA, I'd suggest that you perform a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory, which is advised when upgrading to a higher cookie version. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.

i will try.

Re: Regret updating to oreo,Phone is almost un usable

Qatrium — Sat, 28 Oct 2017 07:19:24 GMT

@Englishmanx

I disagree with you is the "Samsungish" part, it's the exact opposite of Samsungish imo! The new Settings interface is designed by Google itself, and it's the nearest to Vanilla Android. Samsungish means heavily customized with loads of bloatware.

Re: Regret updating to oreo,Phone is almost un usable

angrysonyfan — Sat, 28 Oct 2017 08:07:23 GMT

i repaired using Xperia Companion but still the same. really disappointing from sony.

Re: unfortunately google app has stopped

angrysonyfan — Sat, 28 Oct 2017 08:12:08 GMT

@uliwooly wrote:
@juristahabla
Perhaps you might want to repair the phone with XC
Xperia Companion (XC)
Software Repair Guide

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Repairs using Xperia Companion doesn't help. i tried and is same as before. soo please stop suggesting repair using Xperia Companion as doing nothing good.

Re: Regret updating to oreo,Phone is almost un usable

Qatrium — Sat, 28 Oct 2017 08:18:23 GMT

@angrysonyfan

That was a fast software repair! Did you install any 3rd party apps yet?

Re: Regret updating to oreo,Phone is almost un usable

angrysonyfan — Sat, 28 Oct 2017 08:23:27 GMT

yes only Skype and whatsapp. but what it has to do with crushing.

Re: Problem with RGBC-IR and ToF sensor not reading and laser focus after 8.0 update

angrysonyfan — Sat, 28 Oct 2017 08:30:52 GMT

Now we can only do is wait and hope sony will fix all the issues ASAP.

Re: Regret updating to oreo,Phone is almost un usable

Qatrium — Sat, 28 Oct 2017 08:31:40 GMT

@angrysonyfan

Who knows? Can you restart in the safe mode and see if it's still crashing?

Re: Regret updating to oreo,Phone is almost un usable

Chris_Huang — Sat, 28 Oct 2017 08:31:59 GMT

My XZP is OK after the Oreo update.

Only the ToF + RGBC-IR sensers not working.

But the device is much faster than Nougat.

And it truely beat Samsung/Huawei/Mi flagship devices down.

Re: unfortunately google app has stopped

Qatrium — Sat, 28 Oct 2017 08:35:32 GMT

@angrysonyfan

If it didn't work for you, it doesn't mean it will not work for others. It's the main step in troubleshooting software issues.

Re: unfortunately google app has stopped

angrysonyfan — Sat, 28 Oct 2017 08:55:10 GMT

@Quester wrote:
@angrysonyfan
If it didn't work for you, it doesn't mean it will not work for others. It's the main step in troubleshooting software issues.

It didn't worked for others as well u can check their replies after doing repair. none of them confirmed their device work fine after software repair. xperia companion use the software provided with ota updates there is nothing new in it. Installation using Xperia Companion only it clears cache and cookies. Correct me if i am wrong.

Re: unfortunately google app has stopped

Qatrium — Sat, 28 Oct 2017 09:02:14 GMT

@angrysonyfan

You're wrong, software repair using Xperia Companion will wipe your internal memory clean, deleting everything even system files (like a format), then it will download a fresh copy of the latest firmware and install it on the empty internal memory drive. This way it is better than clearing cache, uninstalling apps, and even factory reset.

As I said, this is the main step of troubleshooting software issues and will be the first thing a service center will do to a submitted device.

I'd appreciate if you cut the arguments in order not to drift this thread to off-topic discussions. If you want to discuss the viability of the software repair process, you're advised to create a new thread in the appropriate forum board.

Re: unfortunately google app has stopped

angrysonyfan — Sat, 28 Oct 2017 09:23:35 GMT

@Quester wrote:
@angrysonyfan
You're wrong, software repair using Xperia Companion will wipe your internal memory clean, deleting everything even system files (like a format), then it will download a fresh copy of the latest firmware and install it on the empty internal memory drive. This way it is better than clearing cache, uninstalling apps, and even factory reset.
As I said, this is the main step of troubleshooting software issues and will be the first thing a service center will do to a submitted device.
I'd appreciate if you cut the arguments in order not to drift this thread to off-topic discussions. If you want to discuss the viability of the software repair process, you're advised to create a new thread in the appropriate forum board.

ok. sorry for going off topic. repair with xperia didn't helped me so what i have to do next.... please advise

Re: unfortunately google app has stopped

Qatrium — Sat, 28 Oct 2017 10:30:05 GMT

@angrysonyfan

Find the next step at your own thread here:

/t5/Xperia-XZ-Premium/Regret-updating-to-oreo-Phone-is-almost-un-usable/m-p/1273134#M8080

Re: unfortunately google app has stopped

MRIPPETT — Sat, 28 Oct 2017 15:14:37 GMT

He/She is right, this does not fix the problem.

Phone: US Dual-SIM Xperia XZ Premium

Re: Regret updating to oreo,Phone is almost un usable

LONGbow17 — Sat, 28 Oct 2017 18:21:24 GMT

Tried this twice still and still doesn't work.

Re: Duplicate posts on Xperia XZ Premium bugs

Uliwooly — Sat, 28 Oct 2017 20:15:24 GMT

@angrysonyfan

This post has been locked as it's a duplicate post of multiple ongoing threads/topics on the forum and the user is aware of it.