topic Re: Audio problems in XZ Series

Audio problems

Ld23 — Sun, 30 Jul 2017 19:53:15 GMT

The audio system isnt work at all.

There is no calls, no music, nothing at all

CameronT — Mon, 31 Jul 2017 01:02:54 GMT

Hi @Ld23, welcome to the community. I am sorry to hear about this.

Do you experience the same issue in safe mode?

Ld23 — Mon, 31 Jul 2017 08:57:40 GMT

Yeah, i tried the safr Mode AMD the problem isnt solved, it seems like audio settings has crashed since the Android update

CameronT — Tue, 01 Aug 2017 01:44:55 GMT

If the issue started directly after an update, and persists in safe mode, then I recommend you perform a software repair using Xperia Companion on your handset. This will re-install the update.

Make sure you backup using Xperia Companion first.