Xperia XZ3 - impossible to unlock screen

dthevenin — Sun, 22 Nov 2020 11:33:58 GMT

Hi all,

I have a problem with my XZ3 :

Since yesterday night, when I try to unlock my screen (pin with 6 caracters), at 4 caracters, it say: "wrong pin" and the validation touch is not present.

To be clear, this is not the pin for the SIM, this one is OK.

For information, and it can be linked, yesterday I received my new sim for my second smartphone (smartphone that i do not have yet), and I used my new sim in my XZ3 to activate it and put back my first sim to use my phone normaly. (and it worked during 1 or 2 hours before the start of the problem).

Do you have an idea of my problem? And how to resolve it?

Best regards,

Damien.

Re: Xperia XZ3 - impossible to unlock screen

CosmicTomato — Mon, 23 Nov 2020 16:25:47 GMT

So when you used the new SIM in the XZ3, it worked fine?

topic Xperia XZ3 - impossible to unlock screen in XZ Series

Xperia XZ3 - impossible to unlock screen

Re: Xperia XZ3 - impossible to unlock screen