https://community.sony.hr/t5/x-series/i-cannot-use-a-headset-on-my-phone-the-phone-told-me-headset-not/m-p/3653509#M12543 <P>Can you explain a bit more please.</P><P>Connected with a plug or on Bluetooth.</P><P>Did it succeed beforehand or is this a first attempt.</P><P>Which headset are you using?</P><P>And last.</P><P>Restart the device in Safe Mode</P><P>push power button-&gt; press and hold restart-&gt; you will have an option to reboot in safe mode</P><P>Test</P><P>In safe mode only the original preinstalled apps will run, so any interference from self installed apps will be gone.</P> Wed, 18 Dec 2019 11:32:06 GMT Strampke 2019-12-18T11:32:06Z https://community.sony.hr/t5/x-series/i-cannot-use-a-headset-on-my-phone-the-phone-told-me-headset-not/m-p/3653508#M12542 <P>I Cannot use a headset on my phone cause the phone told me headset not supported.&nbsp;</P> Sun, 15 Dec 2019 18:11:28 GMT https://community.sony.hr/t5/x-series/i-cannot-use-a-headset-on-my-phone-the-phone-told-me-headset-not/m-p/3653508#M12542 Supururu 2019-12-15T18:11:28Z https://community.sony.hr/t5/x-series/i-cannot-use-a-headset-on-my-phone-the-phone-told-me-headset-not/m-p/3653509#M12543 <P>Can you explain a bit more please.</P><P>Connected with a plug or on Bluetooth.</P><P>Did it succeed beforehand or is this a first attempt.</P><P>Which headset are you using?</P><P>And last.</P><P>Restart the device in Safe Mode</P><P>push power button-&gt; press and hold restart-&gt; you will have an option to reboot in safe mode</P><P>Test</P><P>In safe mode only the original preinstalled apps will run, so any interference from self installed apps will be gone.</P> Wed, 18 Dec 2019 11:32:06 GMT https://community.sony.hr/t5/x-series/i-cannot-use-a-headset-on-my-phone-the-phone-told-me-headset-not/m-p/3653509#M12543 Strampke 2019-12-18T11:32:06Z