topic Re: Unable to leave a product review in 1 Series

Unable to leave a product review

BMP1745 — Tue, 09 Jul 2024 10:07:22 GMT

I have tried many times to leave a review of the Xperia 1vi on the website without success. I login to my account, select my products and the Review tab. All this results in, is taking me to the reviews/submission link but the web page is blank. The same has happened when I try to review another product I've just purchased.

I have tried using Edge and Firefox without success. Can anyone offer any advice as I' like to leave a review if I can.

Betreff: Unable to leave a product review

IamNic — Wed, 10 Jul 2024 04:38:35 GMT

Hi @BMP1745,

I will inform the support about this. Sounds like an issue with the website.

- Nic

Re: Unable to leave a product review

Anonymous — Wed, 10 Jul 2024 13:52:30 GMT

@BMP1745, what's the review link that you got ?

Re: Unable to leave a product review

BMP1745 — Fri, 12 Jul 2024 17:19:14 GMT

I received a link from Sony and as that didn't work, I visited the Sony website direct, selected the product then the link below to start writing a review. Unfortunately, Ithe link again, took me via Sony to a blank page.

Re: Unable to leave a product review

conn1204 — Sat, 13 Jul 2024 12:05:09 GMT

I am having the same issue.

Re: Unable to leave a product review

Anonymous — Thu, 18 Jul 2024 16:29:02 GMT

Hey,

I believe there was a temporary issue with the reviews on the website, and it should have been resolved. Can you check again?

Re: Unable to leave a product review

BMP1745 — Thu, 18 Jul 2024 21:48:49 GMT

Thank you. Worked perfectly submitting my Xperia 1vi review.
I tried to leave a review for the WH-1000XM5 headphones but I'm sure it must have been a minor glitch, so will try again later.

Many thanks for reaching out and finding the solution to the problem.

Kind regards,

Bill

Sent from Outlook for Android<>

Re: Unable to leave a product review

c2h5oh — Tue, 03 Sep 2024 18:47:05 GMT

can you provide url where i can do the same?

thanks in advance

Re: Unable to leave a product review

BMP1745 — Tue, 03 Sep 2024 21:02:39 GMT

Hi, I had registered my Sony product and initially I could not leave a review. The problem was finally resolved by Sony and I received an invite to review the product which worked.
Hopefully that helps.

Sent from Outlook for Android<>

Re: Unable to leave a product review

c2h5oh — Tue, 03 Sep 2024 21:11:38 GMT

thanks, will do the same