topic xperia 1 iv no sim service Australia in 1 Series

xperia 1 iv no sim service Australia

exsanguinator — Fri, 13 Dec 2024 04:32:16 GMT

since November 2014 my as new xperia I iv has been disconnected on boost Australia service.

Telstra say phone is not compatible as it doesn't have 4g VoLTE.

but I remember I had full 5g before it went off.

so I can't understand their reasoning.

anyone else have the same problem?

Re: xperia 1 iv no sim service Australia

TheRealOG — Wed, 18 Dec 2024 17:56:12 GMT

@exsanguinator based on the specs of your phone it does support the 5G band: https://www.sony.co.uk/electronics/support/mobile-phones-tablets-mobile-phones/xperia-1-iv-256gb/specifications

Re: xperia 1 iv no sim service Australia

exsanguinator — Thu, 19 Dec 2024 00:13:47 GMT

yes I know because I saw the 5g icon when It was working before 3g shutdown.

I was referring to the 4g VoLTE capability of this phone.

Telstra told me this phone uses 3g for emergency calling,so not compatible with Australia now after 31 October 2024 3g shutdown.

they have since blocked my IMEI so my sim shows no Sim service on this phone,but works in any other phone perfectly showing VoLTE.

anyone else having an issue in Australia?

traveler's? your phone working on holiday here?

Re: xperia 1 iv no sim service Australia

TheRealOG — Wed, 25 Dec 2024 17:39:32 GMT

@exsanguinator I think the phone will not function normally outside the region of purchase! But I'd say contact the network operator for a better solution.

Re: xperia 1 iv no sim service Australia

exsanguinator — Thu, 26 Dec 2024 00:40:41 GMT

so you're saying travellers must leave their phones at home nowdays?

or if you immigrate,you need to factor in a new premium phone?

How about Sony just includes the extra mbn files in their softwares?

Or update their software repair program to recognise the country you're in from your IP address and update software accordingly.

Re: xperia 1 iv no sim service Australia

MaggieGreene — Fri, 03 Jan 2025 13:47:04 GMT

@exsanguinator You can try the SIM card with a different phone to check if it would do the same. If it does, then I believe you need to contact your network provider to help.

Re: xperia 1 iv no sim service Australia

exsanguinator — Sat, 04 Jan 2025 00:11:07 GMT

my boost sim card works perfectly in my Australian bought xz2 and any other phone I try it in,

my network says my Xperia 1iv is not compatible.

Re: xperia 1 iv no sim service Australia

MaggieGreene — Tue, 14 Jan 2025 17:30:41 GMT

@exsanguinator Yes, I don't believe it will work in a different region. You can contact your network provider maybe they can help.