topic Re: Z1C - Exchange email - Attachment sync in Z Series

Z1C - Exchange email - Attachment sync

Mikeyy — Wed, 04 Jun 2014 10:09:15 GMT

We are using GroupOffice in our company which uses Z-Push backend for syncing emails, calendars, contacts, tasks and notes to Activesync capable devices.

It work without problems with all other devices, but for some reason it doesn't show email attachments on Sony phones.

We have very few Sony phones in company so problem is not escaleted, but it prevents us from getting new Sony android phones.

We are using latest Z-Push version 2.1.2.

Not sure if Zarafa users have same problem with Sony phones since it uses same backend.

I can provide account if needed for some of Sony techicians to test with so it can be determined if it's phone or server problem.

Best regards,

Mihovil

Re: Z1C - Exchange email - Attachment sync

Mikeyy — Fri, 06 Jun 2014 19:05:22 GMT

I thought that this is problem with provisioning like most of other problems with sony and zpush, but it seams server is sending good provisioning.

Enable attachments and size isn't defined to it should be unlimited.

Provision from my sync: https://copy.com/Y4bbrYNWfFajG6w2

Re: Z1C - Exchange email - Attachment sync

Rickard — Mon, 16 Jun 2014 06:18:07 GMT

Does this also happen if you try another client in the phone like Moxier, RoadSync or Nitrodesk?

Would it be possible for you to provide a test account that this can be replicated with?

Re: Z1C - Exchange email - Attachment sync

Mikeyy — Mon, 16 Jun 2014 06:35:14 GMT

No, with external apps it shows attachments fine. Other phones (HTC, Samsung) in our company also show attachments fine.

Not really sure if it's something with z-push or Sony email app. If you could test it and pinpoint the problem that would be great.

If it's z-push problem (and you provide me with details about it) I'll report it to them for fix, and if it's Sony problem, I hope you can solve it in next update.

I'll send you info for test account via PM.

Re: Z1C - Exchange email - Attachment sync

fosspower — Sun, 06 Jul 2014 21:00:40 GMT

Same problem here with groupoffice. Problem is only with the Sony Z1 C. Newest z-puch installed no result . moxier andere the rest works fine. Now we use BB Z10 works perfect including notes.