topic Re: Micro SD card Port Cover in Z Series

Micro SD card Port Cover

hedrox87 — Fri, 09 May 2014 17:35:08 GMT

My Xperia is 5 days old now, but I discovered some assebly problem with the SD Card waterproof cap. The frame itself looks ok, but the cover looks like too thick, at least thicker than one for USB/Sim port. I'm little confused if that hits the guarantee, and if the phone will be replaced, or serviced (for 2 weeks at least). Is there any place I can get the cover to replace without having to give the phone away, it's software perfect, and I'm affraid they'll replace it for another one, maybe with software issues or they'll scratch all the back panel. It is waterproof (tested), shall I ignore that? It is just a difference of some 0,3 mm and hits more the comfort than real useability, so I'm more for changing the cap myself than sending to service far away from home.

Re: Micro SD card Port Cover

Uliwooly — Fri, 09 May 2014 17:45:25 GMT

Contact your local Sony and/or stop by the store and compare with another Xperia Z2

http://www.sonymobile.com/global-en/support/contact-us/

Re: Micro SD card Port Cover

VegeCai — Wed, 14 May 2014 10:40:21 GMT

Call sony customer support when your phone is in warranty. They will replace a new one for you.

Or you can buy the replacement part from witrigs, a online store.

Re: Micro SD card Port Cover

weewull — Wed, 02 Jul 2014 21:50:16 GMT

The micro sd dust cover for my xperia z2 keeps opening and has come off completely does anyone know what's causing this and what i can do to stop this from happening

Re: Micro SD card Port Cover

Bearings — Wed, 02 Jul 2014 22:39:44 GMT

Did you try to press the cover into place as what makes the phone water proof is the rubber tubbing on the inside of the flap that prevents water from sipping into the SIM & USB chambers?

Re: Micro SD card Port Cover

blessed — Fri, 15 Aug 2014 10:06:19 GMT

I have the same problem with my Z2 which is barely a month and a half old. Initially, i thought i did something wrong, and am kind of relieved it wasnt me.

Going forward, i think sony should be able to offer some good advice?

Re: Micro SD card Port Cover

graza — Fri, 15 Aug 2014 17:46:08 GMT

I have the same problem and many others. After I've sent it to SBE they said that is not covered by warranty. After another 1 week and after making hundreds of call Sony told me the screen on my device is damaged and I have to pay for am repair. So dont send anything to SBE if you care about your phone.

BTW I 've spoken with Sony Poland and they fixing those issue under warranty as well they fixing sim card cover beacuse is a manufacturing faults. But SBE doesn't.

Re: Micro SD card Port Cover

superam — Tue, 30 Aug 2016 14:36:00 GMT

Clean the beeding with alcohol solvent dipped tissue.

It helps, I been there.