topic Re: Xperia Z2 headphones not detected since update 402 in Z Series

Xperia Z2 headphones not detected since update 402

alesroki — Mon, 07 Jul 2014 11:07:49 GMT

Since the last update (17.1.1.A.0.402) headphones are not detectend when connected to the phone.

It applies to the noise cancelling and standard headphones.

Headphones work just fine (tested on a different audio player).

I need a solution ASAP since this is one of the main reasons why I got his phone.

Re: Xperia Z2 headphones not detected since update 402

_alexdon_ — Mon, 07 Jul 2014 12:02:59 GMT

Try settings-apps-all-smart connect,clear data.Connect again.

Re: Xperia Z2 headphones not detected since update 402

alesroki — Mon, 07 Jul 2014 13:26:40 GMT

It almost did it. I needed to disable Smart Connect than update it via the App store and tha it started to work.

Thank you.

Re: Xperia Z2 headphones not detected since update 402

_alexdon_ — Mon, 07 Jul 2014 13:27:53 GMT

Yes,good to hear.

Re: Xperia Z2 headphones not detected since update 402

marcusellingse — Fri, 14 Nov 2014 14:11:05 GMT

It does not work for me! Annoying!! Please help!!!

Re: Xperia Z2 headphones not detected since update 402

Alex_42 — Sun, 16 Nov 2014 08:09:57 GMT

Didn't work, and my head phones are the Sony MH410c

Re: Xperia Z2 headphones not detected since update 402

LondonZ2 — Sun, 16 Nov 2014 09:56:38 GMT

Same here, Ive mentioned this on the main support thread for 4.4.4 and in an email to Sony. I'm very disappointed.

Re: Xperia Z2 headphones not detected since update 402

zumo1979 — Wed, 18 Feb 2015 11:26:43 GMT

Does not work at all for Xperia z2 with noise cancelling headphones that came with the phone i dont know why sony hasn't done anything about this

Re: Xperia Z2 headphones not detected since update 402

Sannalarsson — Fri, 20 Feb 2015 19:40:39 GMT

Have The same problem since i updated mycket phone.
My jack to headphone doesn't work, and my headphones work fine in other devices.

I have tried dissable smart connect and uninstall it and install it agin with no result..

Re: Xperia Z2 headphones not detected since update 402

bmessiha — Sun, 22 Feb 2015 17:00:47 GMT

Since the last update for walkman, when i rotate the headphones jack, headphones disconnect even if i'm on a call. Can anyone help me with this?

Re: Xperia Z2 headphones not detected since update 402

vhen — Thu, 05 Mar 2015 06:00:30 GMT

I also have the same problem weeks ago. Rotating the headphones jack around disconnects and connects the headset at random, I don't know why.

Now, everything is not working. Simple insertion of jack to the audio port does not connect. Rotating the jack does not connect. No Smart connect notification tells that it was connected. Music plays on the phone's speaker. Following the provided soln of this thread did not solve the problem.

Why are they not addressing this issue?

Re: Xperia Z2 headphones not detected since update 402

BALALT86 — Mon, 16 Mar 2015 14:20:59 GMT

I'm experiencing th same issue. Had two different in ear phones that are android compatible and now just have randomly stopped working! Cant listen to anythin or make calls

Re: Xperia Z2 headphones not detected since update 402

Putuart — Sat, 17 Oct 2015 06:53:37 GMT

I got the same problem..
Where are Sony team going..??

Re: Xperia Z2 headphones not detected since update 402

Muncray — Sun, 03 Apr 2016 10:47:16 GMT

Hi Vhen,

Did you ever resolve this issue?

I have the exact same symptoms - nothing is even detected when an aux cable/headphones are entered into my headphone port and noise only comes out of my phone speakers.

Any guidance would be much appreciated. Cheers!

Re: Xperia Z2 headphones not detected since update 402

Sal0mon — Thu, 07 Apr 2016 01:13:06 GMT

Hi,

I solved that issue. I had exactly the same sympthomes today, ear/headphones didn't work after plugin into minijack.

My sollution:

Go to settings -> Applications -> Smart Connect -> Clear data

Go to main menu -> chose "Smart Connect" application and try again to setup headphones/earphones. -> chose and switch on your event (in my case program for earphones in Smart Connect was disabled previously)

Subseqently try to plugin your headphones and play music by suitable application. At first attempt it shouldn't work but when you plugout your device your smartphone should vibrate and display on your screen sth like "event ended". That means your minijack is working. Try to plugin again and check if it working correctly.

Let me know if it was helpful for your case.

Regards!

Re: Xperia Z2 headphones not detected since update 402

Gorula — Tue, 04 Oct 2016 08:53:02 GMT

You can try to install an app called SoundAbout and play with its settings, on media audio settings set wired headphones, after a while it worked for me.

Re: Xperia Z2 headphones not detected since update 402

Anand1987 — Mon, 21 Nov 2016 14:47:59 GMT

Bro you are a genius. Thanks a ton. I was about to give my z2 for a service. U did it for me.

Re: Xperia Z2 headphones not detected since update 402

Anand8 — Sat, 31 Dec 2016 20:02:33 GMT

ya bro....you really made a life to the Sony z2 users