topic Re: Problems with GPS on Z2 in Z Series

Problems with GPS on Z2

BobC1 — Fri, 30 May 2014 13:19:43 GMT

Hello!

I got a problem with my Z2 gps system. A few app's say that my GPs is turned off when its not and the weather widget can't find my location, and whem i'm lucky it does but gets it completly wrong, usealy about 15km in the wrong direction. Strangely a lot of GPS requierd app's work fine. Rebooting the phone hasn't worked and re-instal the non working app's neither. At first i thought the problems where in the app's but I find it hard to belive that that many app's have the same problem and also the weather widget that was factory installed doesn't work properly.. Does anybody else had similar or the same problems? and does anybody have a solution?

Phone:
Sony Experia Z2
Model:
D6503
Andriod version:
4.4.2
Buildnr:
17.1.A.2.55

Re: Problems with GPS on Z2

Alexander1 — Tue, 03 Jun 2014 12:11:45 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You can check the location settings if you go to settings > location. Change to high accuracy mode.

If that doesn't help, try the following:

Open the phone app > press *#*#7378423#*#* > service tests > GPS > purge assistance data.

Restart the device and try to get your location when outside.

Re: Problems with GPS on Z2

BobC1 — Tue, 03 Jun 2014 12:51:28 GMT

Thanks alot!! Purge assinstance data worked with almost every app, however the weather widget that was factory-installed still gets my location wrong even though i have my gps on high accuracy mode. I had the same widget on my Experia Z and i never had a problem. I guess I wil just have to find another weather widget that works properly.

Re: Problems with GPS on Z2

Alexander1 — Wed, 11 Jun 2014 13:52:18 GMT

Glad to hear that it partly solved your problem. Have you tried to remove the widget and add it again? You could also run it with a fixed location.

Re: Problems with GPS on Z2

Clive1963 — Sat, 06 Sep 2014 09:07:35 GMT

I am suffering GPS issues too using the App Endomondo sport tracker. It worked fine on my Galaxy S3 but since getting the Z2 it's no stopped tracking the distnace walked. From 10 walks only 1 has distance. Unsure if this is due to bad GPS in a Z2 or an update in Endomondo. I did have stamina turned on but understood this to turn off GPS when the screen is turned off.

If I start my app and hit the home button to move the app into the background it fails to track distance everytime. If I leave it on screen and turn off the screen it tracks the odd walk.

I have tried the purging and have even tried reinstalling the App. I have the paid version of the app and also the free version and both suffer the same.

Any ideas whats causing the gps not to track distance.

Re: Problems with GPS on Z2

Yingian — Sat, 24 Jan 2015 23:45:45 GMT

Since I do not see this thread as closed, decided to write in since its the same topic.

I have been experiencing this situation during the past few months. However, the GPS performance and lock-on is rather erratic (might take a few seconds, a few minutes, or never lock-on). This is very unnerving since I cannot use Google Maps, Waze or RunKeeper effectively.

After experiencing mixed results with the Service Test GPS purge assistance data, I'm left with little or no options. I also completely reinstalled the device (brought back to unboxed state) without positive results.

I still own an Xperia Z1 and have it laying around. Initially out of the box, the Z2 would pick up a GPS signal within seconds (or already had it) after turning an application with GPS request (faster than my Z1). However, the Z1 still consistently locks-on to the GPS signal whereas the Z2 still presents difficulty, or completely fails to get the GPS signal after more than one (1) hour.

Any and all replies are greatly appreciated.

Re: Problems with GPS on Z2

macentini — Thu, 02 Apr 2015 03:04:38 GMT

Hi, I've been experiencing the same problem in my Xperia Z2. My GPS doesn't work since Christmas. Last week my FM Radio stopped working too. I've just tried the steps Alexander told above but nothing. I don't know whatelse to do. Please help me.

Re: Problems with GPS on Z2

stevewcubertros — Tue, 21 Apr 2015 16:34:42 GMT

I think we're all suffering with this lol. Mine is same. No service/ not reading my network and when I've diagnosed it o got to GPS and I got nothing so not sure what to do. Only had the phone for 4 weeks and I've took it to where I got it and after two hours he said he doesn't no how to fix it. So with that on my mind and a nice 24 month contract on I'm wishing I had a time machine to take me back and tell myself to get something else. Great phone but absolutely gutted

Re: Problems with GPS on Z2

stevewcubertros — Tue, 21 Apr 2015 16:36:01 GMT

In another words it's a xperia z2 tablet I own now

Re: Problems with GPS on Z2

drycake — Mon, 02 Nov 2015 16:58:57 GMT

I recently upgraded to Andoid 5.1.1. version. (with Sony Companion)

My GPS disappeared completely. I cannot see it in the item list.

When I open a GPS program, it cnnot use the GPS.

I did the test by phoning *#*#7378423#*#* and it did the servive test for the GPS. it cannot anything: it says waiting for location update but does not find anything

However I got it working by installing the app "GPS status", but now the GPS is on all the time and drains the battery.

Setting everything back to factory settings did not help either

Re: Problems with GPS on Z2

Kopleman — Fri, 25 Dec 2015 06:42:38 GMT

I have same problems, GPS doesnt work correctly in browsers(not show my locatioan at all), but works in specifiec map apps like Yandex Maps

Re: Problems with GPS on Z2

Harvz2016 — Sun, 17 Apr 2016 12:29:06 GMT

same with me after the 5.1.1 update gps was not working, regarding the GPS Status which was working? I tried searching on Google Play and give me a lot of choices. thanks

SONY PLS FIX THIS

GPS issue on 5.1.1 Update

Harvz2016 — Mon, 18 Apr 2016 04:30:31 GMT

I recently upgraded to Andoid 5.1.1. version. (with Sony OTA)

My GPS started not to work after the upgrade.

I did the test by phoning *#*#7378423#*#* and it did the servive test for the GPS. it cannot anything: it says waiting for location update but does not find anything

Any work arround? SONY PLS FIX THIS

Re: GPS issue on 5.1.1 Update

Ashroft98 — Mon, 18 Apr 2016 04:49:01 GMT

Before doing anything else. Try booting to safe mode.

Safe Mode

Press and Hold Power Button > Tap and Hold POWER OFF > Tap OK to reboot to safe mode

Test your GPS using Diagnostics in Settings > About Phone instead.

Remember to test GPS at a empty road or field and NOT in a building to make sure optimum functionality.

After testing,restart the phone normally to exit Safe Mode.

Re: GPS issue on 5.1.1 Update

Harvz2016 — Tue, 19 Apr 2016 02:52:23 GMT

@Ashroft98

Thanks for the reply, I try booting on safemode and run GPS and still it was not working.

Below are details of my phone:

Android Version: 5.1.1

Build Number: 23.4.A.1.264

Re: GPS issue on 5.1.1 Update

fezinn — Mon, 25 Apr 2016 17:12:37 GMT

Please sont. Fix this.

I'm from Brazil, I have a D6543.

After updating to 5.1.1, I just can't use my GPS. It's causing a lot of trouble to me as I need to work with it! So, PLEASE Sony, fix this!!!

Re: GPS issue on 5.1.1 Update

marcioscheibel — Thu, 01 Sep 2016 18:57:08 GMT

Did SONY already fix this? GPS working well in Android 6 Marshmallow?

Re: Problems with GPS on Z2

Ramitha123 — Fri, 16 Sep 2016 15:44:19 GMT

I tried that code.but I cant fix my gps problem.I think its a sofware problem.pls tell someone to fix my z2 gps problem..