Sudden shutdown without response

Impossible1 — Sat, 31 May 2014 11:19:10 GMT

Hello everybody ..
This is just the second day of having my Xperia Z2 . Today morning, I noticed a new system update available and then during the update my device suddenly shutdown !!
The battery life was still having 35% !! Moreover, I tried to turn on my device with no response !!
Then I connect it to the charger and the indicator light illuminated but still the device won't turn on since more than 4 hours.

Please if anyone have an idea about this unexpected shutdown 😓

Re: Sudden shutdown without response

_alexdon_ — Sat, 31 May 2014 12:53:09 GMT

Charge it for 2 hours at least,force shutdown:

http://userguide.sonymobile.com/referrer.php?region=global-en&product=xperia-z2#!Resetting-your-device.html

After this,do not turn it on.Repair with SUS:

http://www.sonymobile.com/gb/tools/update-service/

topic Re: Sudden shutdown without response in Z Series

Sudden shutdown without response

Re: Sudden shutdown without response