topic Re: Xperia z3 wifi not connecting in Z Series

Xperia z3 wifi not connecting

BCAM — Fri, 03 Oct 2014 08:41:43 GMT

Hello, I just received my Xperia Z3 but the wifi is not connecting.
It can't obtain an IP address when set to DHCP. if I change it to static IP it will connect to my router but won't have any connectivity. This is the third router I've tried to connect to. All other devices are working fine, including an Xperia ZL, iPad , iPhone, Mac mini and MacBook Pro.
Please help, thanks!

Re: Xperia z3 wifi not connecting

BCAM — Fri, 03 Oct 2014 09:08:01 GMT

Hmmm, it seems it will connect if I unsecure my network. Is it a problem with the authentication maybe?

Re: Xperia z3 wifi not connecting

Rickard — Fri, 03 Oct 2014 09:13:59 GMT

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

That sounds strange. What type of security are you using on it?
Do you have any special or extended characters in the SSID or password?

Re: Xperia z3 wifi not connecting

BCAM — Fri, 03 Oct 2014 09:20:53 GMT

It seems that if I change to TKIP encryption then it my Z3 will conect. However my other devices are then not able to connect.

If I change it to AES all my other devices can connect but my Z3 wont.

I'm just using the standard WPA/WPA2 security. No strange charactersor or long SSID either.

Re: Xperia z3 wifi not connecting

Rickard — Fri, 03 Oct 2014 09:38:47 GMT

Do you have an option in your access point for setting WPA2/AES only? If so, could you try setting it to WPA2/AES?

Re: Xperia z3 wifi not connecting

BCAM — Fri, 03 Oct 2014 10:24:34 GMT

I've set it to WPA2/AES but it still wont connect. I can confirm that if I set it over to TKIP it will connect fine.

Re: Xperia z3 wifi not connecting

bobbyport — Fri, 03 Oct 2014 15:49:45 GMT

me too same issue

wifi connectivity problems on my home network only

Re: Xperia z3 wifi not connecting

BCAM — Mon, 06 Oct 2014 00:38:47 GMT

I have discovered that my problem was due to the use of a wifi extender. I reset that device and now I can connect fine on my Z3 and all other devices.

Thanks for the help.

Re: Xperia z3 wifi not connecting

ladydi — Wed, 21 Jan 2015 15:07:55 GMT

I cannot connect to my wifi at work anymore. Have had phone for about a month now and just started having connection issues at my office after returning from Xmas break. I have tried everything I have read on here. Restarted phone and router, turned off stamina, bluetooth, wifi optimization, restarting etc. Nothing. All other users here can connect and my previous phone connects fine. I have started my phone in safe mode and it will connect. Once I restart my phone to take out of safe mode it will no longer connect. It works fine on my wifi at home. This makes no sense. Any suggestions? Connection at work is Secured with WPA2 PSK. No special characters for password, just letters and a numbers.

Re: Xperia z3 wifi not connecting

Rickard — Thu, 29 Jan 2015 10:12:22 GMT

Sorry to hear that you're having issues with WiFi.

If it works in safe mode this indicates that the issue is caused by a downloaded app. Safe mode starts the phone without loading any 3:rd party apps. Did you download any new apps during your break? Have you installed any apps for managing connections, WiFi or similar?

Re: Xperia z3 wifi not connecting

Derelict_17 — Tue, 03 Feb 2015 05:50:57 GMT

My z3 stopped being able to connect to my wifi a month ago after two months of no problems. All it is saying is authentication error. Password is correct. Strong signal. Everything else connects to it. I can connect to brothers phone's hot spot just fine.
What can I try?

Re: Xperia z3 wifi not connecting

stockyvillage — Tue, 03 Feb 2015 08:42:47 GMT

@Derelict_17 have you rebooted your router?If you have and it is still the same,do a factory reset on router

Re: Xperia z3 wifi not connecting

one_tall_boy — Tue, 03 Feb 2015 11:20:33 GMT

hi , i have Xperia Z3 Dual D6633, i bought this about 2 mounths ago, 3 days ago i get the update notification on my phone that needed PC. i Conected to PC and update Android 4.4.3 to 4.4.4.. after that i have 3 problems. 1- my wifi can not conect, its go on and off, and cant search for new access point, and when i try to conect to my access point one message appear on screen " Fail to Conect to Network", 2-Battery Charge going down too fast, 3-bach side of my phone temprature goes up, when i turn on my WIFI, or my Data.. , i think it has Software problem , please help me ,