topic Re: Z1 Yellow Spot Issue in Z Series

Z1 Yellow Spot Issue

Ashroft98 — Fri, 12 Dec 2014 01:46:41 GMT

I got this problem on top left side of the display. I first used chrome and the display is fine then open walkman and went back to chrome when i noticed a slight(like backlight leak) orange-yellow tint.

I did gave my z1 a wash the night before but didnt face any issue.

It becomes yellow on white background only but has no colour effect on other coloured background(including black)

Re: Z1 Yellow Spot Issue

Phy — Fri, 12 Dec 2014 01:55:32 GMT

That's water damage. contant the Sony Xperia Support

Re: Z1 Yellow Spot Issue

Uliwooly — Fri, 12 Dec 2014 01:55:53 GMT

Make sure to request a vacuum test

Re: Z1 Yellow Spot Issue

Phy — Fri, 12 Dec 2014 01:55:56 GMT

http://www.sonymobile.com/global-en/support/contact-us/

Re: Z1 Yellow Spot Issue

Ashroft98 — Fri, 12 Dec 2014 02:12:59 GMT

Like it appeared all in a sudden?

I read that xperia s did encounter something like this,some said it was a glue sticking the display that leak and it evaporated after a few days.

The phone did became quite warm just before the yellow spot appeared so there's still chance of the glue issue?

Re: Z1 Yellow Spot Issue

Uliwooly — Fri, 12 Dec 2014 02:19:50 GMT

Hard to tell, you need to get it open to figure out the issue, if you DIY you will voifd the warranty

Re: Z1 Yellow Spot Issue

Ashroft98 — Fri, 12 Dec 2014 02:29:13 GMT

Yes thanks for reminding. But as far as i concern,even water damage also void the warranty?

Then the warranty would be useless! Hahaha

Gonna wait for two weeks and hope it will byebye yellow spot.

(It happened to my Xperia SP and it goes away too(but soon it become a side backlight leak :'/ )

Thanka guys #but hoping for a sony staff to reply

Re: Z1 Yellow Spot Issue

Uliwooly — Fri, 12 Dec 2014 02:58:58 GMT

If the flaps are faulty or the housing then it'll be covered

Re: Z1 Yellow Spot Issue

Ashroft98 — Fri, 12 Dec 2014 03:20:59 GMT

Guys!!!!
I'd done a Stability Test on Antutu two times to deliberately increase the temperature to 50celcius and guess what?!

The yellow tint fades around 80% !!!!

Still got the yellow spot but barely visible(unless you got eyes like me)

Thanks btw appreciate your help uli and phy

Re: Z1 Yellow Spot Issue

Uliwooly — Fri, 12 Dec 2014 03:24:11 GMT

Anytime dude perhaps @Johan or @Rickard could help out

Re: Z1 Yellow Spot Issue

Rickard — Fri, 12 Dec 2014 10:00:58 GMT

Sorry to hear that you got a spot in the display.

Does the spot get more visible when the phone cools down again or does it stay barely visible? If it gets visible again i'm afraid i don't see any other solution than contacting a service location for assistance.

Re: Z1 Yellow Spot Issue

Ashroft98 — Fri, 12 Dec 2014 10:04:08 GMT

Thanks for the reply Rickard.

Fortunately,the yellow spot has totally gone(forever,i hope so)

So no more dipping in water 😕

Rickard,how to know if my phone has entered by water? Some said that there is an indicator? Where is it? And how it indicates?

Re: Z1 Yellow Spot Issue

Rickard — Fri, 12 Dec 2014 10:13:35 GMT

Glad to hear that
If you don't see it when the phone cools down again i would not suspect that it comes back.

If you open the flap for the microSD slot and look down (from the front of the phone) behind the slot/mainboard you will see a small label. This should be white but will turn pink/red if it's been in contact with water. You'll also find one in the same place on the other side of the phone if you remove the SIM tray.

Re: Z1 Yellow Spot Issue

Ashroft98 — Fri, 12 Dec 2014 10:47:33 GMT

You mean like this one?

https://drive.google.com/folder/d/0B6mjLJhmk3dsUHRleERfODd2WW8/edit

As far as i can see,mine is still white?