https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312663#M38840 yes I tried it , insert another SIM card and tried all the sim card in other phones, everything worked, I dropped the phone a few times, the SIM card phone recognizes , but the red cross indicating that no network Tue, 03 Feb 2015 19:21:54 GMT andru_bara 2015-02-03T19:21:54Z https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312661#M38838 <P>Help!!</P> Tue, 03 Feb 2015 15:23:35 GMT https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312661#M38838 andru_bara 2015-02-03T15:23:35Z https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312662#M38839 <P>Hi and welcome to the community! Since you're new please be sure that you have checked out our <A href="https://community.sony.co.uk/t5/Welcome/Discussion-guidelines/m-p/349678#U349678" target="_blank">Discussion guidelines.</A></P> <P>Have you tried to restart the phone? Or remove/insert the SIM-card to see if this can help? Otherwise, I suggest that you try another SIM-card to see if same behaviour appear.</P> Tue, 03 Feb 2015 15:34:12 GMT https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312662#M38839 Hampus 2015-02-03T15:34:12Z https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312663#M38840 yes I tried it , insert another SIM card and tried all the sim card in other phones, everything worked, I dropped the phone a few times, the SIM card phone recognizes , but the red cross indicating that no network Tue, 03 Feb 2015 19:21:54 GMT https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312663#M38840 andru_bara 2015-02-03T19:21:54Z https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312664#M38841 <P>Are you using a MICRO SIM card or did you trimmed a regular SIM card?&nbsp;</P><P>The best thing to do is to contact your local Xperia Care as this could be hardware related, since you dropped it</P><P><A target="_blank" href="http://support.sonymobile.com/global-en/contactUs/" rel="nofollow noopener noreferrer">http://support.sonymobile.com/global-en/contactUs/</A></P> Tue, 03 Feb 2015 19:26:52 GMT https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312664#M38841 Uliwooly 2015-02-03T19:26:52Z https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312665#M38842 <P>You can also repair the phone with PCC</P><P><FONT color="#1f9d19"><A rel="nofollow noopener noreferrer" target="_blank" href="http://www.sonymobile.com/gb/tools/pc-companion/"><FONT color="#1f9d19">PC Companion (PCC)</FONT></A></FONT></P><P><FONT color="#990999"><A rel="nofollow noopener noreferrer" target="_blank" href="http://www.sonymobile.com/gb/tools/bridge-for-mac/"><FONT color="#990999">Bridge&nbsp;</FONT></A>(for Mac)</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><P><FONT color="#ea0000"><STRONG>Alternatives on How to backup Xperias</STRONG></FONT></P><P><FONT color="#ea0000">&nbsp;</FONT></P><P><FONT color="#ea0000"><FONT color="#ea0000"><A target="_blank" href="https://community.sony.hr/thread/36355">http://talk.sonymobile.com/thread/36355</A></FONT></FONT></P> Tue, 03 Feb 2015 19:27:14 GMT https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312665#M38842 Uliwooly 2015-02-03T19:27:14Z https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312666#M38843 <P>no, nothing helped. has already done all that you advise</P> Thu, 05 Feb 2015 03:40:14 GMT https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312666#M38843 andru_bara 2015-02-05T03:40:14Z https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312667#M38844 <P>Hi&nbsp;<SPAN class=""><A id="link_13" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://community.sony.co.uk/t5/user/viewprofilepage/user-id/458522" target="_self">andru_bara</A>,</SPAN></P> <P>I can only suggest that you contact Sony Mobile Customer Care, as the device may require servicing. Please use the link below.</P> <P><A href="http://support.sonymobile.com/global-en/contactUs/" target="_blank" rel="nofollow noopener noreferrer">http://support.sonymobile.com/global-en/contactUs/</A></P> <P>I apologize for the inconvenience this may cause.</P> Thu, 05 Feb 2015 03:44:28 GMT https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312667#M38844 Jake-SonyXperia 2015-02-05T03:44:28Z https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312668#M38845 <P>thank you</P> Thu, 05 Feb 2015 04:09:13 GMT https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312668#M38845 andru_bara 2015-02-05T04:09:13Z https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312669#M38846 <P>Any time, glad I could help.</P> Thu, 05 Feb 2015 04:43:07 GMT https://community.sony.hr/t5/z-series/problems-with-the-mobile-network-no-signal-the-red-cross/m-p/3312669#M38846 Jake-SonyXperia 2015-02-05T04:43:07Z