topic Re: Camera Flash in Z Series

Camera Flash

Boetus — Sun, 14 Dec 2014 07:10:39 GMT

The flash creates a haze in my photos when I take photos with the flash on. Has anyone else experienced this problem?

Re: Camera Flash

Phy — Sun, 14 Dec 2014 07:14:11 GMT

Is there anything blocking or reflecting the flash?

Re: Camera Flash

Phy — Sun, 14 Dec 2014 07:15:29 GMT

It could be a protective case or film or even your finger if it's too close to the camera lens/flash will cause a haze.

Re: Camera Flash

Uliwooly — Sun, 14 Dec 2014 07:19:21 GMT

Check if there are scratches on the lens of its dirty

Re: Camera Flash

Boetus — Sun, 14 Dec 2014 07:20:19 GMT

I have tried removing the protective case, wiping the flash and keeping my fingers far away before. It hasn't helped

Re: Camera Flash

Uliwooly — Sun, 14 Dec 2014 07:29:45 GMT

Is there any reflective surface were perhaps the flash reflect and burn the picture?

Re: Camera Flash

Boetus — Sun, 14 Dec 2014 07:32:48 GMT

No, even if I stand far from objects and just take a picture of blank space, it still occurs

Re: Camera Flash

Phy — Sun, 14 Dec 2014 07:38:46 GMT

It seems like it can be a hardware issue then. You should contact Sony Xperia Support.

http://support.sonymobile.com/global-en/contactUs/

Re: Camera Flash

Boetus — Sun, 14 Dec 2014 07:43:41 GMT

Thank you. Pity it is so expensive repairing this phone. Because once you open the back cover, you have replace it.

Re: Camera Flash

ndvbe12 — Mon, 19 Jan 2015 23:32:14 GMT

How did it go? Looks like I have a similar problem with my Z3. Its as if some light from the flash hits the image sensor directly.

Re: Camera Flash

Boetus — Tue, 20 Jan 2015 04:16:19 GMT

I took the phone to get looked at, they will need to open up the phone and repair it. Which is very expensive. Not only do you have to replace the flash or image sensor, you also have to replace the back cover because it comes with a special glue that cannot be bought. It comes only on a new back cover.

Re: Camera Flash

lki1026 — Tue, 20 Jan 2015 23:21:38 GMT

Is this not covered under warranty?

Re: Camera Flash

Boetus — Wed, 21 Jan 2015 16:57:09 GMT

It should be, but it's best to contact a repair centre. Mine is out of warranty.